Accessibility navigation


Norms-based simulation for personalised service provision

Bonacin, R., Baranauskas, M.C.C., Liu, K. and Sun, L. (2009) Norms-based simulation for personalised service provision. Semiotica, 2009 (175). 403–428. ISSN 1613-3692

Full text not archived in this repository.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

To link to this item DOI: 10.1515/semi.2009.055

Abstract/Summary

User interfaces have the primary role of enabling access to information meeting individual users' needs. However, the user-systems interaction is still rigid, especially in support of complex environments where various types of users are involved. Among the approaches for improving user interface agility, we present a normative approach to the design interfaces of web applications, which allow delivering users personalized services according to parameters extracted from the simulation of norms in the social context. A case study in an e-Government context is used to illustrate the implications of the approach.

Item Type:Article
Refereed:Yes
Divisions:Science > School of Mathematical, Physical and Computational Sciences > Department of Computer Science
Henley Business School > Business Informatics, Systems and Accounting
ID Code:15145
Uncontrolled Keywords:norms; personalized service provision; social simulation.
Publisher:De Gruyter Mouton

University Staff: Request a correction | Centaur Editors: Update this record

Page navigation