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Knowledge management perceptions in construction and design companies

Forcada, N., Fuertes, A. ORCID:, Gangolells, M., Casals, M. and Macarulla, M. (2013) Knowledge management perceptions in construction and design companies. Automation in Construction, 29. pp. 83-91. ISSN 0926-5805

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To link to this item DOI: 10.1016/j.autcon.2012.09.001


Knowledge management (KM) has been studied extensively in recent years. Some consider knowledge to be the most strategically important resource for any company, but the fragmented, project-based and task-oriented nature of construction work makes it more difficult to implement KM in this sector. This paper presents a survey of perceptions of KM implementation in the Spanish construction sector and compares the results obtained from design and construction firms. Data were collected from the leading civil engineering companies in Spain. The survey found that the Spanish construction industry is aware of the benefits of KM but that systematic KM is not generally implemented. The findings clearly demonstrate that changes in organizational culture are critical to successful KM. The survey also revealed some distinctions between the KM perception of design firms and that of construction firms.

Item Type:Article
Divisions:No Reading authors. Back catalogue items
Science > School of the Built Environment > Construction Management and Engineering
Science > School of the Built Environment > Energy and Environmental Engineering group
Science > School of the Built Environment > Organisation, People and Technology group
ID Code:105804

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