Understanding work in the online platform economy: the narrow, the broad, and the systemic perspectivesGarcia Calvo, A., Kenney, M. and Zysman, J. (2022) Understanding work in the online platform economy: the narrow, the broad, and the systemic perspectives. Industrial and Corporate Change. ISSN 1464-3650
It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing. Abstract/SummaryThis critical review of research on platform-mediated work argues that platform work studies are too focused on gig and remote work platforms. We introduce a framework that identifies three perspectives on how platforms reorganize work: narrow, broad, and systemic. This framework is used to examine the impact of platform-mediated work on four different aspects of work: management power, work processes, social protection and labor rights, and skills and career prospects.
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