Accessibility navigation

How to build a blameless work culture

Pereira, V., Laker, B. ORCID:, Tillotson, J. and Collings, D. (2023) How to build a blameless work culture. Harvard Business Review. ISSN 0017-8012

[img] Text - Accepted Version
· Restricted to Repository staff only
· The Copyright of this document has not been checked yet. This may affect its availability.


It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Official URL:


Mistakes can happen at work. As a manager, how you react and respond to them can influence the culture of your team. When we react with blame or criticism, it can create an environment of fear and distrust. What you want to do, is foster a culture where mistakes are expected, accepted, and used as learning opportunities.

Item Type:Article
Divisions:Henley Business School > Leadership, Organisations and Behaviour
ID Code:112104
Publisher:Harvard Business School

University Staff: Request a correction | Centaur Editors: Update this record

Page navigation