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The role of knowledge management in supporting innovation in service operations

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Giambona, G. and Birchall, D.W. (2009) The role of knowledge management in supporting innovation in service operations. In: ECKM 2009, Vicenza, Italy.

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Item Type:Conference or Workshop Item (Paper)
Divisions:Science > School of the Built Environment > Construction Management and Engineering
ID Code:12016
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