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Semiotic modelling for complex enterprise systems

Liu, K., Sun, L. and Rong, W. (2009) Semiotic modelling for complex enterprise systems. In: Feng, X., Liu, K. and Jiang, G. (eds.) Information systems in the changing era: theory and practice. Aussino Academic Publishing House, Sydney, Australia, pp. 299-309. ISBN 9780980605723 (Proceedings of the 11th International Conference on Informatics and Semiotics in Organizations)

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An enterprise is viewed as a complex system which can be engineered to accomplish organisational objectives. Systems analysis and modelling will enable to the planning and development of the enterprise and IT systems. Many IT systems design methods focus on functional and non-functional requirements of the IT systems. Most methods are normally capable of one but leave out other aspects. Analysing and modelling of both business and IT systems may often have to call on techniques from various suites of methods which may be placed on different philosophic and methodological underpinnings. Coherence and consistency between the analyses are hard to ensure. This paper introduces the Problem Articulation Method (PAM) which facilitates the design of an enterprise system infrastructure on which an IT system is built. Outcomes of this analysis represent requirements which can be further used for planning and designing a technical system. As a case study, a finance system, Agresso, for e-procurement has been used in this paper to illustrate the applicability of PAM in modelling complex systems.

Item Type:Book or Report Section
Divisions:Science > School of Mathematical, Physical and Computational Sciences > Department of Computer Science
Henley Business School > Business Informatics, Systems and Accounting
ID Code:14418
Uncontrolled Keywords:business domain analysis, requirements modelling, design of enterprise systems, problem articulation method, organisational semiotics
Additional Information:11th International Conference on Informatics and Semiotics in Organisations Beijing, China 11-12 Apr 2009
Publisher:Aussino Academic Publishing House

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