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A conceptual model for group support systems in local councils

Harris, J. and Sun, L. (2008) A conceptual model for group support systems in local councils. In: 10th International Conference on Enterprise Information Systems, Barcelona, Spain.

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This paper proposes a conceptual model of a context-aware group support system (GSS) to assist local council employees to perform collaborative tasks in conjunction with inter- and intra-organisational stakeholders. Most discussions about e-government focus on the use of ICT to improve the relationship between government and citizen, not on the relationship between government and employees. This paper seeks to expose the unique culture of UK local councils and to show how a GSS could support local government employer and employee needs.

Item Type:Conference or Workshop Item (Paper)
Divisions:Science > School of Mathematical, Physical and Computational Sciences > Department of Computer Science
ID Code:14701
Uncontrolled Keywords:e-Government, collaboration, group support systems, adaptability, E-GOVERNMENT, PUBLIC-SECTOR, E-BUSINESS, MANAGEMENT, INFORMATION, KNOWLEDGE
Publisher:The Institute for Systems and Technologies of Information, Control and Communication

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