Replicating excellenceMaddocks, J., Beaney, M. and Birchall, D. (2004) Replicating excellence. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 117-130. ISBN 9780566085765 Full text not archived in this repository. It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.
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