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Case studies in service innovation

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Macaulay, L. A., Miles, I., Wilby, J., Tan, Y. L., Zhao, L. and Theodoulidis, B., eds. (2012) Case studies in service innovation. Service Science: Research and Innovations in Service Economy. Springer, pp. 1-230. ISBN 9781461419716

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Item Type:Book
Refereed:Yes
Divisions:Henley Business School > Business Informatics, Systems and Accounting
ID Code:26321
Publisher:Springer
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