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Putting the emotion back: exploring the role of emotion in disengagement

Parkinson, A. and McBain, R. (2013) Putting the emotion back: exploring the role of emotion in disengagement. In: Zerbe, W. J., Ashkanasy, N. M. and Härtel, C. E.J. (eds.) Individual Sources, Dynamics, and Expressions of Emotion. Research on Emotion in Organizations, 9. Emerald Group Publishing Limited, pp. 69-85. ISBN 9781781908884

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To link to this item DOI: 10.1108/S1746-9791(2013)0000009008


This chapter explores the nature of disengagement and the role played by emotions and in doing so will disentangle the overlapping theories and definitions of both engagement and disengagement. The research that forms the basis for the chapter comes from two related studies exploring engagement and disengagement in 10 large UK public and private sector organisations. Both studies used an interpretive approach involving 75 managers and employees. The chapter suggests the that emotions play a mediating role in the process of disengagement and the emotional reaction involved provides a distinction to being ‘not engaged’. It highlights the confusion that different approaches bring to distinguishing engagement and disengagement from other job attitudes.

Item Type:Book or Report Section
Divisions:Henley Business School > Leadership, Organisations and Behaviour
ID Code:34354
Additional Information:Research on Emotion in Organizations ISSN: 1746-9791
Publisher:Emerald Group Publishing Limited
Publisher Statement:This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here ( Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.


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