Accessibility navigation

Transforming the English NHS using information technology: the story so far

Currie, W., Finnegan, D., Gozman, D. and Koshy, M. (2011) Transforming the English NHS using information technology: the story so far. In: 2nd Transforming Government Workshop, Brunel University, London.

Full text not archived in this repository.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Official URL:


The use of information and communication technologies (ICT) for transforming the way publicservices are delivered, has been an area of investment and focus in many countries in recentyears. The UK government envisioned moving from e-Government to transformationalgovernment by 2008, and initiatives such as the National Programme for IT (NPfIT) wereunderway towards this end. NPfIT was the largest civil IT programme worldwide at an initialestimated cost of £12.4bn over a ten-year period. It was launched in 2002 by the UKgovernment as part of its policy to transform the English NHS and to implement standardised ITsolutions at a national level. However, this top down, government led approach came underincreasing scrutiny, and is now being reconfigured towards a more decentralised mode of operations. This paper looks into the implementation of NPfIT and analyses the reasons behindits failure, and what effect the new NHS reforms are likely to have on the health sector. Wedraw from past studies (Weill and Ross, 2005) to highlight the key areas of concern in ITgovernance, using the NPfIT as an illustration

Item Type:Conference or Workshop Item (Paper)
Divisions:No Reading authors. Back catalogue items
Henley Business School > Business Informatics, Systems and Accounting
ID Code:34502
Uncontrolled Keywords:NPfIT, transformational healthcare, NHS Reforms

University Staff: Request a correction | Centaur Editors: Update this record

Page navigation