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Reframing resistance to change: experience from General Motors Poland

Dobosz-Bourne, D. ORCID: and Jankowicz, D. (2006) Reframing resistance to change: experience from General Motors Poland. The International Journal of Human Resource Management, 17 (12). pp. 2021-2034. ISSN 1466-4399

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To link to this item DOI: 10.1080/09585190600965431


This paper describes the successful introduction of a kaizen scheme in a General Motors factory plant in Gliwice, Poland. Employee value systems changed, despite the presence of strong, pre-existing values that might have inhibited this process. These findings are drawn on to examine the concept of ‘resistance to change’ and replace it with a notion of ‘functional persistence’. Our case study illustrates how assuming this position can aid the development of new work attitudes, as opposed to constraining the old ones.

Item Type:Article
Divisions:Henley Business School > Leadership, Organisations and Behaviour
ID Code:50143

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