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Stakeholder management strategies during construction project work

Collinge, B. (2016) Stakeholder management strategies during construction project work. British Journal of Healthcare Management, 22 (8). pp. 394-400. ISSN 1358-0574

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To link to this item DOI: 10.12968/bjhc.2016.22.8.394


This paper engages with stakeholder management practices from the building phase of hospital construction projects to analyse the methods employed by contractor and client in a construction project context. A series of vignettes illustrating stakeholder management practices in action are combined with the insights of a Client Relations Manager with direct responsibility for stakeholder management affairs. The paper provides practical guidance for practitioners and explores how stakeholder management issues revolve around the emerging event, with a supporting apparatus to facilitate communication and collaboration being critical to stakeholder interests and concerns being addressed. The insights are valuable for multiple health facility contexts where obtaining and maintaining stakeholder support is important.

Item Type:Article
Divisions:Science > School of the Built Environment
ID Code:66732
Uncontrolled Keywords:stakeholder management; construction projects; hospitals; emerging events
Publisher:MA Healthcare Limited


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