Overall justice, work group identification and work outcomes: test of moderated mediation processPatel, C., Budhwar, P. S. and Varma, A. (2012) Overall justice, work group identification and work outcomes: test of moderated mediation process. Journal of World Business, 47 (2). pp. 213-222. ISSN 1090-9516
It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing. To link to this item DOI: 10.1016/j.jwb.2011.04.008 Abstract/SummaryThis study examined an integrated model of the antecedents and outcomes of organisational and overall justice using a sample of Indian Call Centre employees (n = 458). Results of structural equation modelling(SEM) revealed that the four organisational justice dimensions relate to overall justice. Further, work group identification mediated the influence of overall justice on counterproductive work behaviors, such as presenteeism and social loafing, while conscientiousness was a significant moderator between work group identification and presenteeism and social loafing. Theoretical and practical implications are discussed.
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