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Which of the quality dimensions influenced the customer satisfaction? Data from hospital support services of government hospitals in Sabah, Malaysia

Alin, J., M., Juin, V., Kim Man, M. M. and Harun, A. H. J. (2007) Which of the quality dimensions influenced the customer satisfaction? Data from hospital support services of government hospitals in Sabah, Malaysia. In: The 3rd International Asian Academy Applied Business Conference, 14-16 Jun 2007, Haadyai, Thailand.

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Item Type:Conference or Workshop Item (Paper)
Refereed:Yes
Divisions:University of Reading Malaysia
ID Code:83919

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