Abstract/Summary

This paper summarises a project funded as part of the UK COVID-19 rapid-response initiative. The cross-disciplinary project explored ways of making instructions for COVID-19 Lateral Flow Tests easy for lay people to use. Our method comprised rapid design decision making, where we used existing research, good practice in information design and consultation with diagnostic experts as part of the design process. Iterative review by a panel of users informed the development of prototype instructions: small studies investigated user preference for diagrams, and gathered feedback on the graphic articulation of the procedural steps involved in carrying out the test.