The differential role of trust and distrust in building relationships with favourable and unfavourable customer groupsDa Camara, N. Z., Money, K. G. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 (2010) The differential role of trust and distrust in building relationships with favourable and unfavourable customer groups. In: 18th International Conference in Relationship Marketing (ICRM), 27-30 Sept 2010, Henley on Thames, UK . Full text not archived in this repository. It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.
Deposit Details University Staff: Request a correction | Centaur Editors: Update this record |