Scoping study to identify factors influencing the acceptance of social CRM

Lists

Tools

Askool, S. S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2010) Scoping study to identify factors influencing the acceptance of social CRM. In: UNSPECIFIED, pp. 1055-1060, https://doi.org/10.1109/ICMIT.2010.5492888.

Full text not archived in this repository.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Item Type:	Conference or Workshop Item (Paper)
Refereed:	Yes
Divisions:	Henley Business School > Business Informatics, Systems and Accounting
ID Code:	18075
Additional Information:	This paper was presented at ICMIT 2010, held in Singapore, 2-5 June 2010.
Publisher:	IEEE

Altmetric

Deposit Details

University of Reading