Reframing resistance to change: experience from General Motors PolandDobosz-Bourne, D. ORCID: https://orcid.org/0000-0002-9008-1769 and Jankowicz, D. (2006) Reframing resistance to change: experience from General Motors Poland. The International Journal of Human Resource Management, 17 (12). pp. 2021-2034. ISSN 1466-4399
It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing. To link to this item DOI: 10.1080/09585190600965431 Abstract/SummaryThis paper describes the successful introduction of a kaizen scheme in a General Motors factory plant in Gliwice, Poland. Employee value systems changed, despite the presence of strong, pre-existing values that might have inhibited this process. These findings are drawn on to examine the concept of ‘resistance to change’ and replace it with a notion of ‘functional persistence’. Our case study illustrates how assuming this position can aid the development of new work attitudes, as opposed to constraining the old ones.
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