Abstract/Summary

Organisational justice has been identified as the glue that allows people to work together effectively. The increasing electronic monitoring and surveillance of workers that has emerged in the 21st century may be conceived as a continuation of former practices – indicated in words like ‘supervisor’ and ‘overseer’, with their connotations of a person physically looking down on the workers they controlled. There is a growing stream of literature on the notion of ‘meaningful’ work. Information justice can be expected to be a key strategy for managing uncertainty and stress in the context of this new world of work, because a feeling of personal control can be a crucial coping resource during organisational transition, thereby reducing perceived stress. The chapter also presents some closing thoughts on the key concepts discussed in the preceding chapters of this book.