Tehrani, J., Michell, V. and Pan, Y.-C. (2018) Norm-based approach to incorporate human factors into clinical pathway: reducing human error and improving patient safety. In: Liu, K., Nakata, K., Li, W. (V.) and Baranauskas, C. (eds.) Digitalisation, Innovation, and Transformation. Springer, pp. 73-82. ISBN 9783319945415 doi: https://doi.org/10.1007/978-3-319-94541-5_8

Pan, Y.-C., Tang, Y. and Gulliver, S. (2013) Artefact-oriented business process modelling: an ontological dependency approach. In: The 15th International Conference on Enterprise Information Systems (ICEIS 2013), 4th - 7th July 2013, Angers, France.

Pan, Y.-C., Tang, Y. and Gulliver, S. (2012) A component-based method for stakeholder analysis. In: International Conference on Knowledge Management and Information Sharing (KMIS 2012)., 2012, Barcelona.