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Items where Author is "Borghei Razavi, Dr Niloo"

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Number of items: 3.

Article

Lages, C. R., Perez Vega, R., Kadić-Maglajlić, S. and Borghei Razavi, N. (2023) A systematic review and bibliometric analysis of the dark side of customer behavior: an integrative customer incivility framework. Journal of Business Research, 161. 113779. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2023.113779

Perez Vega, R., Kaartemo, V., Lages, C. R., Borghei Razavi, N. and Männistö, J. (2021) Reshaping the contexts of online customer engagement behavior via artificial intelligence: a conceptual framework. Journal of Business Research, 129. pp. 902-910. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2020.11.002

Thesis

Borghei Razavi, N. (2021) Marketplace morality and consumers’ emotional labour in extended service encounters. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00105590

This list was generated on Sun Jul 21 06:38:42 2024 UTC.

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