Samadilashkariani, S., Ahmed, T., McCullough, A., Durán López, E., Tóth, Z. and Heirati, N.
ORCID: https://orcid.org/0000-0001-7892-7082
(2026)
Digitalization strategy in service ecosystems: managing the interplay of tensions and empowerment.
Journal of Service Management, 37 (6).
pp. 50-77.
ISSN 1757-5826
doi: 10.1108/JOSM-03-2025-0151