2023

Feng, K. ORCID: https://orcid.org/0000-0001-5165-159X, Altinay, L. and Alrawadieh, Z. ORCID: https://orcid.org/0000-0001-8355-9958 (2023) Social connectedness and well-being of elderly customers: do employee-to-customer interactions matter? Journal of Hospitality Marketing & Management, 32 (2). pp. 174-195. ISSN 1936-8631 doi: https://doi.org/10.1080/19368623.2023.2139036

2019

Feng, K. ORCID: https://orcid.org/0000-0001-5165-159X, Altinay, L. and Olya, H. (2019) Social well-being and transformative service research: evidence from China. Journal of Services Marketing, 33 (6). pp. 735-750. ISSN 0887-6045 doi: https://doi.org/10.1108/jsm-10-2018-0294