2018

Tehrani, J., Michell, V. and Pan, Y.-C. (2018) Norm-based approach to incorporate human factors into clinical pathway: reducing human error and improving patient safety. In: Liu, K., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 and Baranauskas, C. (eds.) Digitalisation, Innovation, and Transformation. Springer, pp. 73-82. ISBN 9783319945415 doi: https://doi.org/10.1007/978-3-319-94541-5_8

2017

Michell, V. and McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264 (2017) Lessons learned: structuring knowledge codification and abstraction to provide meaningful information for learning. VINE Journal of Information and Knowledge Management Systems, 47 (3). pp. 411-428. ISSN 2059-5891 doi: https://doi.org/10.1108/VJIKMS-11-2016-0061

2016

Sun, L., Liu, K., Jambari, D. I. and Michell, V. (2016) Evaluating business value of IT towards optimisation of the application portfolio. Enterprise Information Systems, 10 (4). pp. 378-399. ISSN 1751-7575 doi: https://doi.org/10.1080/17517575.2014.939106

2015

Michell, V. (2015) Exploring invention capability. In: Fifth International Symposium on Business Modelling and Software Design, 6-8 July 2015, Milan, Italy.

2014

Roubtsova, E. and Michell, V. (2014) Behaviour models clarify definitions of affordance and capability. In: 6th Workshop on Behavioural Modelling: Foundations and Applications, 22nd July 2014, York, England.

Roubtsova, E. and Michell, V. (2014) KPIs and their properties defined with the EXTREME method. In: Business Modeling and Software Design. Lecture Notes in Business Information Processing, 173. Springer, pp. 128-149. ISBN 9783319066707 doi: https://doi.org/10.1007/978-3-319-06671-4_7 (Third International Symposium, BMSD 2013, Noordwijkerhout, The Netherlands, July 8-10, 2013, Revised Selected Papers)

Michell, V. and Roubtsova, E. (2014) Modelling capability and affordance as properties of human/machine resource systems. In: Proceedings of the 4th International Symposium on Business Modeling and Software Design, BMSD 2014, 24 - 26 June 2014, Luxembourg.

Michell, V., Rosenorn-Lanng, D. J., Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 and Currie, W. (2014) Patient safety and quality care through health informatics. IGI Global, pp486. ISBN 9781466645462

Nadhrah, N. and Michell, V. (2014) Workaround motivation model (WAMM): an adaptation of the Theory of Interpersonal Behaviour. In: 15th International Conference on Informatics and Semiotics in Organisations, 23 - 25 May 2014, Shanghai, China.

2013

Michell, V. (2013) The capability-affordance model: a method for analysis and modelling of capabilities and affordances. In: Business Modelling and Software Design, July 4-6, 2012, Geneva, Switzerland, pp. 60-72.

Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448, Joshi, U. B. and Michell, V. (2013) Adapted customer relationship management implementation framework:facilitating value creation in nursing homes. Total Quality Management and Business Excellence, 24 (9-10). pp. 991-1003. ISSN 1478-3371 doi: https://doi.org/10.1080/14783363.2013.776771

Khashab, B., Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 and Michell, V. (2013) Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 175-184.

Nadhrah, N. and Michell, V. (2013) A normative method to analyse workarounds in a healthcare environment: motivations, consequences, and constraints. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 195-205.

2012

Michell, V., Tehrani, G. and Liu, K. (2012) Are clinical documents optimised for patient safety? A critical analysis of patient safety outcomes using the EDA error model. Journal of Health Policy and Technology, 1 (4). pp. 214-227.

Tehrani, G., Liu, K. and Michell, V. (2012) Ontology modeling for generation of clinical pathways. Journal of Industrial Engineering and Management, 5 (2). ISSN 2013-8423 doi: https://doi.org/10.3926/jiem.586

Spence, C., Michell, V. and Spence, D. (2012) Calculating the application criticality and business risk from technology obsolescence. Business Modeling and Software Design, 109. pp. 91-112. ISSN 1865-1348 doi: https://doi.org/10.1007/978-3-642-29788-5_6

Michell, V. (2012) Knowledge intensive processes characteristics and improvement: a banking best practice example. In: 24th International Conference on Advances Information Systems Engineering; Information Services, 25 - 29 June 2012, Gdansk, Poland.

2011

Chidzambwa, L. and Michell, V. (2011) Capturing social aspects of home telecare by applying semiotics. In: 9th ICICTH SAMOS 2011, 14th July 2011, Samos, Greece.. (Unpublished)

Michell, V. (2011) A focussed approach to business capability. In: Shishkov, B. (ed.) Proceedings of the First International Symposium on Business Modelling and Design. SciTePress, pp. 105-113. ISBN 9789898425683

Spence, C. and Michell, V. (2011) Assessing the business risk of technology obsolescence through enterprise modelling. In: First International Symposium on Business Modelling & Software Design, 2011, Bulgaria, pp. 61-73.

Liu, K., Sun, L., Jambari, D., Michell, V. and Chong, S. (2011) A design of business-technology alignment consulting framework. In: Mouratidis, H. and Rolland, C. (eds.) Advanced Information Systems Engineering: 23rd International Conference, CAiSE 2011, London, UK, June 20-24, 2011, Proceedings. Lecture Notes in Computer Science (6741). Springer, pp. 422-435. ISBN 9783642216398

2008

Currie, W. L., Michell, V. and Abanishe, O. (2008) Knowledge process outsourcing in financial services: The vendor perspective. European Management Journal, 26 (2). pp. 94-104. ISSN 0263-2373 doi: https://doi.org/10.1016/j.emj.2007.11.002

1997

Michell, V. and Fitzgerald, G. (1997) The IT outsourcing market-place: vendors and their selection. Journal of Information Technology, 12 (3). pp. 223-237. ISSN 0268-3962 doi: https://doi.org/10.1080/026839697345080