Bakan, I., Suseno, Y., Pinington, A. and Money, A. (2004) The influence of financial participation and participation in decision-making on employee job attitudes. The International Journal of Human Resource Management, 15 (3). pp. 587-616. ISSN 1466-4399 doi: https://doi.org/10.1080/09585192.2004.10057654

Birchall, D. (2004) What managers do. In: Crainer, N. and Dearlove, D. (eds.) FT handbook of management. 3rd edition. Pearson Education, Harlow. ISBN 9780273675846

Birchall, D. and Armstrong, M. (2004) Market understanding as a determinant of innovations success in SME's. EBS Review, 18. pp. 17-29. ISSN 1406-0264

Birchall, D. and Burgoyne, J. G. (2004) The strategic potential of a firm's knowledge portfolio. In: Crainer, N. and Dearlove, D. (eds.) FT handbook of management. 3rd edition. Pearson Education, Harlow. ISBN 9780273675846

Birchall, D. and Smith, M. (2004) Training and development: new approaches for changing needs. In: Crainer, N. and Dearlove, D. (eds.) FT handbook of management. 3rd edition. Pearson Education, Harlow. ISBN 9780273675846

Coghlan, D., Dromgoole, T., Joynt, P. and Sorensen, P., eds. (2004) Managers learning in action. Routledge, London, pp208. ISBN 9780415323062

Cranwell-Ward, J., Bessons, P. and Gover, S. (2004) Mentoring: a Henley review of best practice. Palgrave Macmillan, Basingstoke, pp256. ISBN 9781403935687

Dulewicz, V. and Herbert, P. (2004) Does the composition and practice of boards of directors bear any relationship to the performance of their companies? Corporate Governance: An International Review, 12 (3). pp. 263-280. ISSN 1467-8683 doi: https://doi.org/10.1111/j.1467-8683.2004.00368.x

Dulewicz, V. and Higgs, M. (2004) Can emotional intelligence be developed? The International Journal of Human Resource Management, 15 (1). pp. 95-111. ISSN 1466-4399 (10.1080/0958519032000157366)

Ezingeard, J.-N. and Birchall , D. (2004) Security information: governance issues. In: Crainer, S. and Dearlove, D. (eds.) FT handbook of management. 3rd edition. Pearson Education, Harlow. ISBN 9780273675846

Ghobadian, A., Gallear, D., O'Regan, N. and Viney, H., eds. (2004) Public-private partnerships: policy and experience. Palgrave Macmillan, Basingstoke, pp336. ISBN 9781403920614

Ghobadian, A. and O'Regan, N. (2004) Leadership and strategy: making it happen. Journal of General Management, 29 (3). pp. 76-92. ISSN 0306-3070

Hender, J. and Higgs, M. (2004) The characteristics of the creative manager. Journal of General Management, 29 (4). pp. 1-20. ISSN 0306-3070

Higgs, M. (2004) Future trends in HR. In: Rees, D. and McBain, R. (eds.) People management: challenges and opportunities. Palgrave Macmillan, Basingstoke. ISBN 9780333920305

Higgs, M. (2004) A study of the relationship between emotional intelligence and performance in UK call centres. Journal of Managerial Psychology, 19 (4). pp. 442-454. ISSN 0268-3946 doi: https://doi.org/10.1108/02683940410537972

Higgs, M. and Dulewicz, V. (2004) The emotionally intelligent leader. In: Rees, D. and McBain, R. (eds.) People management: challenges and opportunities. Palgrave Macmillan, Basingstoke. ISBN 9780333920305

Higgs, M., Truch, A. and Bartram, D. (2004) Personality and knowledge sharing. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 131-144. ISBN 9780566085765

Joynt, P. (2004) MBRR (Management by research results). In: Coghlan, D., Dromgoole, T., Joynt, P. and Sorensen, P. (eds.) Managers learning in action. Routledge, London, pp. 168-182. ISBN 9780415323062

Latsis, J., Lindqvist, T., Moore, E. and Lee, K. S. (2004) An asset market experiment. In: Cassar, A. and Friedman, D. (eds.) Economics Lab: an intensive course in experimental economics. Routledge, London, pp. 173-178. ISBN 9780415324014

MacMillan, K., Money, K., Downing, S. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 (2004) Giving your organisation SPIRIT: an overview and call to action for directors on issues of corporate governance, corporate reputation and corporate responsibility. Journal of General Management, 30 (2). pp. 15-42. ISSN 0306-3070

Maddocks, J., Beaney, M. and Birchall, D. (2004) Replicating excellence. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 117-130. ISBN 9780566085765

McBain, R. (2004) Developing organisational behaviour. Henley Manager Update, 16 (2). ISSN 1745-7866

McBain, R. (2004) Emotional intelligence: a review of an emerging construct. Henley Manager Update, 15 (4). ISSN 1745-7866

McBain, R. (2004) Managing change. Henley Manager Update, 16 (1). ISSN 1745-7866

McBain, R. (2004) Training effectiveness in evaluation. Henley Manager Update, 15 (3). ISSN 1745-7866

McBain, R. (2004) The mentoring/coaching manager. In: Rees, D. and McBain, R. (eds.) People management: challenges and opportunities. Palgrave Macmillan, Basingstoke. ISBN 9780333920305

McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264 and Potter, R. (2004) Enabling conditions for virtual tacit knowledge exchange. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 89-116. ISBN 9780566085765

McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264 and van Winkelen, C. (2004) Exploring e-collaboration space. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 43-54. ISBN 9780566085765

McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264 and van Winkelen, C. (2004) Understanding the knowledgeable organization: nurturing knowledge competence. Cengage, Andover, pp192. ISBN 9781861528957

McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264, Truch, A. and van Winkelen, C. (2004) Winning commitment for knowledge management initiatives. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 63-76. ISBN 9780566085765

Mole, K., Ghobadian, A., O'Regan, N. and Liu, J. (2004) The use and deployment of soft process technologies within UK manufacturing SMEs: an empirical assessment using logit models. Journal of Small Business Management, 42 (3). pp. 303-324. ISSN 1540-627X doi: https://doi.org/10.1111/j.1540-627X.2004.00113.x

Osborn-Jones, T. (2004) Managing human talent: working with the psychological contract. In: Rees, D. and McBain, R. (eds.) People management: challenges and opportunities. Palgrave Macmillan, Basingstoke. ISBN 9780333920305

Parkinson, A. (2004) Whose life is it anyway? Managing the psychological contract. In: Coghlan, D., Dromgoole, T., Joynt, P. and Sorensen, P. (eds.) Managers learning in action. Routledge, London, pp. 60-78. ISBN 9780415323062

Pedler, M., Burgoyne, J. G. and Boydell, T. (2004) A manager's guide to leadership. McGraw-Hill, Maidenhead, pp284. ISBN 9780077104238

Rees, D. and McBain, R., eds. (2004) People management: challenges and opportunities. Palgrave Macmillan, Basingstoke, pp280. ISBN 9780333920305

Remenyi, D. and Money, A. (2004) Research supervision for supervisors and their students. Academic Conferences Limited, Oxford, pp280. ISBN 0954709608

Simister, S. (2004) Qualitative and quantitative risk management. In: Morris, P. and Pinto, J. (eds.) The Wiley guide to managing projects. Wiley-Blackwell, Oxford, pp. 30-47. ISBN 9780471233022 doi: https://doi.org/10.1002/9780470172391.ch2

Taylor, B. (2004) Leading the boardroom revolution. Corporate Governance: An International Review, 12 (4). pp. 415-425. ISSN 1467-8683 doi: https://doi.org/10.1111/j.1467-8683.2004.00383.x

Taylor, B. (2004) Making trustee boards more porfessional. In: Rethinking governance. ACEVO.

Toplis, J., Dulewicz, V. and Fletcher, C. (2004) Psychological testing: a manager's guide. CIPD, London, pp184. ISBN 9780852929681

Tovstiga, G. and Birchall, D. (2004) Impact of organizational tribal structures. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 145-156. ISBN 9780566085765

Wright, J.N. (2004) The management of service operations. Thomson, London, pp352. ISBN 9781844800513

van Winkelen, C., Birchall, D. and Smith, G. (2004) A framework for comparing knowledge management practices. In: Truch, E. (ed.) Leveraging corporate knowledge. The Gower Developments in Business Series. Gower, Aldershot, pp. 23-32. ISBN 9780566085765