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Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2023) Artificial intelligence in service industries: customers’ assessment of service production and resilient service operations. International Journal of Production Research. ISSN 0020-7543 doi: https://doi.org/10.1080/00207543.2022.2160027

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Al-Sultan, K. and De Massis, A. (2023) Corporate social responsibility in family firms: a systematic literature review. Journal of Small Business Management, 61 (3). pp. 1192-1246. ISSN 1540-627X doi: https://doi.org/10.1080/00472778.2021.1955122

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 and Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744 (2023) Do submission devices influence online review ratings differently across different types of platforms? A big data analysis. Technological Forecasting and Social Change, 189. 122296. ISSN 0040-1625 doi: https://doi.org/10.1016/j.techfore.2022.122296

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Hashemi, N. and Wirtz, J. (2023) Artificial intelligence empowered conversational agents: a systematic literature review and research agenda. Journal of Business Research, 161. 113838. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2023.113838

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Machado, I. ORCID: https://orcid.org/0000-0003-1024-0537, Magrelli, V. ORCID: https://orcid.org/0000-0002-9647-8425 and Dwivedi, Y. K. (2023) Artificial intelligence in innovation research: a systematic review, conceptual framework, and future research directions. Technovation, 122. 102623. ISSN 0166-4972 doi: https://doi.org/10.1016/j.technovation.2022.102623

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Machado, I. and Nambisan, S. (2023) Types of innovation and artificial intelligence: a systematic quantitative literature review and research agenda. Journal of Business Research, 155 (B). 113364. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.113364

McEwen, D. and Rowson, T. ORCID: https://orcid.org/0000-0002-1605-2927 (2023) ‘Saying yes when you need to and no when you need to’: an interpretative phenomenological analysis on coaches’ well-being. Coaching: An International Journal of Theory, Research & Practice, 16 (1). pp. 59-71. ISSN 1752-1890 doi: https://doi.org/10.1080/17521882.2022.2030380

McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264 and Bartunek, J. (2023) Mirror, mirror outside my wall: reflexive impacts of insider/outsider collaborative inquiry on the insider researcher. Journal of Applied Behavioral Science, 59 (4). pp. 714-739. ISSN 1552-6879 doi: https://doi.org/10.1177/00218863231177486

Osei-Frimpong, K., Appiah Otoo, B. A., McLean, G., Islam, N. and Soga, L. R. ORCID: https://orcid.org/0000-0002-5471-9673 (2023) What keeps me engaging? A study of consumers’ continuous social media brand engagement practices. Information Technology & People, 36 (6). pp. 2440-2468. ISSN 0959-3845 doi: https://doi.org/10.1108/ITP-11-2021-0850

Ozbilgin, M. F., Erbil, C., Baykut, S. and Kamasak, R. ORCID: https://orcid.org/0000-0001-8768-3569 (2023) Passing as resistance through a Goffmanian approach: normalized, defensive, strategic, and instrumental passing when LGBTQ+ individuals encounter institutions. Gender, Work & Organization, 30 (3). pp. 862-880. ISSN 1468-0432 doi: https://doi.org/10.1111/gwao.12928

Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510 and Crabbe, K. (2023) Building a coaching culture: the LEAD framework. The Coaching Psychologist, 19 (2). pp. 13-23. ISSN 2396-9628 doi: https://doi.org/10.53841/bpstcp.2023.19.2.13

Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510 and Tee, D. (2023) Can Chatbots like GPT-4 replace human coaches: Issues and dilemmas for the coaching profession, coaching clients and for organisations. The Coaching Psychologist, 19 (1). pp. 47-54. ISSN 2396-9628 doi: https://doi.org/10.53841/bpstcp.2023.19.1.47

Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510 and Woodward, W. (2023) Coaching education: wake up to the new digital and AI coaching revolution! International Coaching Psychology Review, 18 (1). pp. 58-72. ISSN 2396-8753 doi: https://doi.org/10.53841/bpsicpr.2023.18.1.58

Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510, Day, C. and Wang, Q. (2023) Hands up for homework: exploring inter-sessional activities in coaching. Journal of Work Applied Management. ISSN 2205.2062 doi: https://doi.org/10.1108/JWAM-04-2023-0026

Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510, Liu, Q., Tee, D. and Tewald, S. (2023) Diversity in the global coaching community: exploring race, inclusion and belonging. International Coaching Psychology Review, 18 (1). pp. 73-89. ISSN 2396-8753 doi: https://doi.org/10.53841/bpsicpr.2023.18.1.73

Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510, Liu, Q., Tee, D. ORCID: https://orcid.org/0000-0002-1162-9459 and Tewald, S. ORCID: https://orcid.org/0000-0002-8662-4441 (2023) The impact of COVID-19 on coaching practice: results from a global coach survey. Coaching: An International Journal of Theory, Research and Practice, 16 (2). pp. 173-189. ISSN 1752-1890 doi: https://doi.org/10.1080/17521882.2022.2161923

Pereira, V., Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Tillotson, J. and Collings, D. (2023) How to build a blameless work culture. Harvard Business Review. ISSN 0017-8012

Pomerlyan, E. and Belitski, M. ORCID: https://orcid.org/0000-0002-9895-0105 (2023) Regional integration and economic performance: evidence from the Eurasian Economic Union. Eurasian Geography and Economics. pp. 1-29. ISSN 1938-2863 doi: https://doi.org/10.1080/15387216.2022.2163414

Radko, N. ORCID: https://orcid.org/0000-0001-6600-0562, Belitski, M. and Kalyuzhnova, Y. ORCID: https://orcid.org/0000-0002-5781-8837 (2023) Conceptualising the entrepreneurial university: the stakeholder approach. The Journal of Technology Transfer, 48. pp. 955-1044. ISSN 0892-9912 doi: https://doi.org/10.1007/s10961-022-09926-0

Rammal, H. G., Pereira, V., Temouri, Y., Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Tarba, S. and Ferreira, J. J. (2023) The institutional development of Islamic finance in the Middle East: a post-colonial comparative perspective. Business History. ISSN 1743-7938 doi: https://doi.org/10.1080/00076791.2023.2233429

Roche, C. and Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510 (2023) Anti-racism in coaching: a global call to action. Coaching: An International Journal of Theory, Research and Practice, 16 (1). pp. 115-132. ISSN 1752-1890 doi: https://doi.org/10.1080/17521882.2022.2098789

Roche, C. and Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510 (2023) We don’t see colour!" How executive coaching can help leaders to create inclusive corporate cultures by acknowledging structural racism in its ecosystem. Consulting Psychology Journal, 75 (1). pp. 5-13. ISSN 1065-9293 doi: https://doi.org/10.1037/cpb0000232

Rowson, T. S. ORCID: https://orcid.org/0000-0002-1605-2927, Jaworska, S. ORCID: https://orcid.org/0000-0001-7465-2245 and Gibas, I. (2023) Hot topic: examining discursive representations of menopause and work in the British media. Gender, Work & Organization, 30 (6). pp. 1903-1921. ISSN 1468-0432 doi: https://doi.org/10.1111/gwao.13021

Scalzo, G., Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280 and González, M. J. F. (2023) A personalist approach to business ethics: new perspectives for virtue ethics and servant leadership. Business Ethics, Environment & Responsibility, 32 (52). pp. 145-158. ISSN 2694-6424 doi: https://doi.org/10.1111/beer.12435

Sinnicks, M. (2023) In defence of wish lists: business ethics, professional ethics, and ordinary morality. Business and Professional Ethics Journal, 42 (1). pp. 79-107. ISSN 2153-7828 doi: https://doi.org/10.5840/bpej202347137

Sohail, K., Belitski, M. and Christiansen, L. C. (2023) Developing business incubation process frameworks: a systematic literature review. Journal of Business Research, 162. 113902. ISSN 1873-7978 doi: https://doi.org/10.1016/j.jbusres.2023.113902

Tillotson, J. S., Tassiello, V., Bettany, S. and Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744 (2023) Integrating health leadership and management perspectives: the MESH framework for culturally informed food design thinking and well-being promotion. BMJ Leader. ISSN 2398-631X doi: https://doi.org/10.1136/leader-2023-000838

Tillotson, J., Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Pereira, V. and Bhatnagar, K. (2023) How to make workplaces more inclusive for people with invisible disabilities. Harvard Business Review. ISSN 0017-8012

Vurro, C. ORCID: https://orcid.org/0000-0002-1300-7426, Romito, S. ORCID: https://orcid.org/0000-0003-2909-0559, Costanzo, L. A. ORCID: https://orcid.org/0000-0002-7197-6778, Ghobadian, A. and Russo, A. ORCID: https://orcid.org/0000-0001-8164-1536 (2023) Alliance management capabilities in sustainability‐oriented collaboration: problematization and new research directions. International Journal of Management Reviews. ISSN 1468-2370 doi: https://doi.org/10.1111/ijmr.12346

Xing, Y., Liu, Y. and Davies, P. ORCID: https://orcid.org/0000-0002-8307-8107 (2023) Servitization innovation: a systematic review, integrative framework, and future research directions. Technovation, 122. 102641. ISSN 1879-2383 doi: https://doi.org/10.1016/j.technovation.2022.102641

Xing, Y. ORCID: https://orcid.org/0000-0003-0192-0063, Liu, Y. ORCID: https://orcid.org/0000-0002-4918-925X, Cooper, S. C. L. and Vrontis, D. (2023) Reviving China’s global footprint along the Silk Roads and the ‘Belt and Road Initiative’: Chinese overseas industrial park in Egypt. Business History. ISSN 1743-7938 doi: https://doi.org/10.1080/00076791.2023.2233426

Xing, Y., Liu, Y., Froese, F. J. and Huang, M. (2023) Advancing Chinese leadership research: review and future directions. Asian Business & Management, 22. pp. 493-508. ISSN 1476-9328 doi: https://doi.org/10.1057/s41291-023-00224-7

Young, M. ORCID: https://orcid.org/0000-0001-9926-9007 and Dulewicz, V. ORCID: https://orcid.org/0000-0002-2910-3092 (2023) General intelligence, personality traits, and motivation as predictors of performance, potential, and rate of advancement of Royal Navy senior officers. Military Psychology. ISSN 1532-7876 doi: https://doi.org/10.1080/08995605.2023.2244818

Zahoor, N., Khan, Z., Meyer, M. and Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744 (2023) International entrepreneurial behavior of internationalizing African SMEs - towards a new research agenda. Journal of Business Research, 154. 113367. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.113367

Zaman, M., Vo-Thanh, T., Nguyen, C. T.K., Hasan, R., Akter, S., Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Hikkerova, L. (2023) Motives for posting fake reviews: evidence from a cross-cultural comparison. Journal of Business Research, 154. 113359. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.113359

Book or Report Section

Bürgi, M., Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 and Clutterbuck, D. (2023) Ethics and the digital environment in coaching. In: Smith, W. A., Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510, Turner, E., Lai, Y.-L. and Clutterbuck, D. (eds.) The Ethical Coaches’ Handbook: A Guide to Developing Ethical Maturity in Practice. Routledge, London, pp. 369-381. ISBN 9781032230603 doi: https://doi.org/10.4324/9781003277729-23

McKenzie, J. ORCID: https://orcid.org/0000-0002-2444-6264 (2023) Becoming an impact academic. In: O'Regan, N. (ed.) From Purpose to Impact: The University and Business Partnership. Routledge. (In Press)

Oliveira, F. ORCID: https://orcid.org/0000-0002-1433-0612, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 (2023) Innovative application of digital technologies in rapid change phenomena in boards. In: Cucari, N., Yamak, S., Esposito De Falco, S. and Lee, B. (eds.) Handbook of Research Methods for Corporate Governance. Handbooks of Research Methods in Management. Edward Elgar, pp. 245-267. ISBN 9781802202885 doi: https://doi.org/10.4337/9781802202892.00020

Parkinson, A. (2023) Releasing the pressure valve: workplace relationships and engagement in a context of disruption. In: Troth, A. C., Ashkanasy, N. M. and Humphrey, R. H. (eds.) Emotions During Times of Disruption. Research on Emotion in Organizations (18). Emerald Publishing Limited, Bingley, pp. 61-91. ISBN 9781803828381 doi: https://doi.org/10.1108/S1746-979120220000018005

Rowson, T. ORCID: https://orcid.org/0000-0002-1605-2927 (2023) Coaching for ageing well. In: The Health Wellbeing Coaches Handbook. Routledge. (In Press)

Report

Adewale, A. ORCID: https://orcid.org/0000-0002-7502-2875, (2023) Enterprising Nigeria: how “job seekers” can become “job creators” through functional entrepreneurship ecosystems. Report. Nigeria Economic Summit Group

Adewale, A. ORCID: https://orcid.org/0000-0002-7502-2875, Yadudu, M. and Oyewole, O., (2023) Central bank digital currencies in Africa: implications for financial inclusion and intra-African trade. Report. Nigeria Economic Summit Group

Schopohl, L. ORCID: https://orcid.org/0000-0002-2150-3593, Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 and Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280, (2023) Henley Business School report to the United Nations' Principles for Responsible Management Education 2021/22 and 2022/23. Report. Henley Business School

Book

Adewale, A. ORCID: https://orcid.org/0000-0002-7502-2875 and Schepers, S. (2023) Reimaging Africa: lifting the veil of ignorance. Palgrave Macmillan, Cham, pp171. ISBN 9783031403590 doi: https://doi.org/10.1007/978-3-031-40360-6

Heim, I. ORCID: https://orcid.org/0000-0003-3023-4839 (2023) Intellectual property management: interdisciplinary knowledge for business decision-making. Palgrave Macmillan, Cham. ISBN 9783031267420 doi: https://doi.org/10.1007/978-3-031-26743-7

Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Soga, L. R. ORCID: https://orcid.org/0000-0002-5471-9673 and Bolade-Ogunfodun, Y. ORCID: https://orcid.org/0000-0001-8143-6946 (2023) Closing the service gap: how to connect customers, employees and organisations. FT Publishing International, Upper Saddle River. ISBN 9781292444352

Rowson, T. S. ORCID: https://orcid.org/0000-0002-1605-2927 and Sloan, K. (2023) Personal leadership in the age of no retirement. De Gruyter Transformative Thinking and Practice of Leadership and Its Development, 7. De Gruyter. ISBN 9783111314440 (In Press)

Thesis

Barghouthi, S. (2023) A mixed methods investigation of Master’s students’ year in the UK: career adaptability and lived experience. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00114364

Khlystova, O. (2023) Decoding regional dynamics: a comprehensive examination of the creative industries and productive entrepreneurship within the Euro-Asian region. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00112808

Ozadowicz, C. (2023) Exploration of the leadership process through structures and outcomes. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00113469

Pomerlyan, E. (2023) Regional integration and economic growth: implications of regional integration for the economic development in Eurasia. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00110657

Ranieri, A. (2023) Authentic leadership development: A theoretical framework and intervention design based on Personal Construct Psychology. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00112781

Suganda, W. C. (2023) Taking it inter-personal: a multilevel study of the mediating role of team interpersonal processes on the relationships between team functional leadership and employee engagement. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00112465