Number of items: 14.
Brady, M. and Palmer, R.
(2004)
What are they doing? A study of contemporary marketing practice in Ireland.
Irish Journal of Management, 25 (1).
pp. 125-136.
ISSN 1649-248X
Brewster, C. ORCID: https://orcid.org/0000-0001-5314-1518, Mayrhofer, W. and Morley, M., eds.
(2004)
HRM in Europe: evidence of convergence?
Butterworth-Heinemann, Oxford, pp496.
ISBN 9780750647175
Christodoulides, G. and de Chernatony, L.
(2004)
Dimensionalising on- and off-line brands' composite equity.
Journal of Product & Brand Management, 13 (3).
pp. 168-179.
ISSN 1061-0421
doi: https://doi.org/10.1108/10610420410538069
Clark, M. K., Smith, B. D. and McDonald, M. H. B.,
(2004)
Understanding the devil: uncovering the detail of
how effective CRM is implemented.
Report.
Henley Centre for Customer Management
Ger, G. and Yenicioglu, B.
(2004)
Clean and dirty: playing with boundaries of consumer’s safe havens.
Advances in Consumer Research, 31.
pp. 462-467.
Lages, L.F. and Lages, C.
(2004)
The STEP scale: a measure of short-term export performance improvement.
Journal of International Marketing, 12 (1).
pp. 36-56.
ISSN 1069-031X
doi: https://doi.org/10.1509/jimk.12.1.36.25647
Lindgreen, A., Palmer, R. and Vanhamme, J.
(2004)
Contemporary marketing practice: theoretical propositions and practical implications.
Marketing Intelligence and Planning, 22 (6).
pp. 673-692.
ISSN 0263-4503
doi: https://doi.org/10.1108/02634500410559051
MacMillan, K., Money, K., Downing, S. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098
(2004)
Giving your organisation SPIRIT: an overview and call to action for directors on issues of corporate governance, corporate reputation and corporate responsibility.
Journal of General Management, 30 (2).
pp. 15-42.
ISSN 0306-3070
Mouncey, P. and Clark, M.,
(2004)
Data: the weakest link or the core strength in CRM strategy.
Report.
Henley Centre for Customer Management
Palmer, R. and Millier, P.
(2004)
Segmentation: identification, intuition, and implementation.
Industrial Marketing Management, 33 (8).
pp. 779-785.
ISSN 0019-8501
doi: https://doi.org/10.1016/j.indmarman.2003.10.007
Sargeant, A. and Lee, S.
(2004)
Donor trust and relationship commitment in the U.K. charity sector: the impact on behavior.
Nonprofit and Voluntary Sector Quarterly, 33 (2).
pp. 185-202.
ISSN 1552-7395
doi: https://doi.org/10.1177/0899764004263321
Sargeant, A. and Lee, S.
(2004)
Trust and relationship commitment in the United Kingdom voluntary sector: determinants of donor behavior.
Psychology & Marketing, 21 (8).
pp. 613-635.
ISSN 1520-6793
doi: https://doi.org/10.1002/mar.20021
de Chernatony, L. and Christodoulides, G.
(2004)
Taking the brand promise online: challenges and opportunities.
Interactive Marketing, 5 (3).
pp. 238-251.
ISSN 1746-0174
doi: https://doi.org/10.1057/palgrave.im.4340241
de Chernatony, L., Harris, F. J. and Christodoulides, G.
(2004)
Developing a brand performance measure for financial services brands.
The Service Industries Journal, 24 (2).
pp. 15-33.
ISSN 1743-9507
doi: https://doi.org/10.1080/02642060412331301232
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