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Modelling requirements of supplier selection for benchmarking service provision

Sun, L. L. and Mushi, C. (2009) Modelling requirements of supplier selection for benchmarking service provision. In: Feng, X., Liu, K. and Jiang, G. (eds.) Information Systems in the Changing Era: Theory and Practice. Aussino Acad Publ House, Marrickville, pp. 440-448. ISBN 9780980605723

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Abstract/Summary

Supplier selection has a great impact on supply chain management. The quality of supplier selection also affects profitability of organisations which work in the supply chain. As suppliers can provide variety of services and customers demand higher quality of service provision, the organisation is facing challenges for making the right choice of supplier for the right needs. The existing methods for supplier selection, such as data envelopment analysis (DEA) and analytical hierarchy process (AHP) can automatically perform selection of competitive suppliers and further decide winning supplier(s). However, these methods are not capable of determining the right selection criteria which should be derived from the business strategy. An ontology model described in this paper integrates the strengths of DEA and AHP with new mechanisms which ensure the right supplier to be selected by the right criteria for the right customer's needs.

Item Type:Book or Report Section
Divisions:Faculty of Science > School of Systems Engineering
ID Code:14463
Uncontrolled Keywords:supplier selection process, performance measurement strategy, benchmarking algorithms, ontology modelling, norms engine, MANAGEMENT, SYSTEM, AHP
Additional Information:Proceedings Paper 11th International Conference on Informatics and Semiotics in Organisations APR 11-12, 2009 Beijing, PEOPLES R CHINA
Publisher:Aussino Acad Publ House

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