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The effect of agile workspace and remote working on experiences of privacy, crowding and satisfaction

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Keeling, T., Clements-Croome, D. and Roesch, E. (2015) The effect of agile workspace and remote working on experiences of privacy, crowding and satisfaction. Buildings, 5 (3). pp. 880-898. ISSN 2075-5309

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To link to this item DOI: 10.3390/buildings5030880

Abstract/Summary

Occupant density is an important and basic metric of space use efficiency. It affects user experience of privacy, crowding and satisfaction. The effect of agile working has been two fold. Firstly, offices have an increasing range of workspace settings such as break out space, collaborative space and contemplative space in contrast to the traditional workspace settings of assigned desks and formal meeting rooms. Secondly, office workers have become increasingly mobile as they are able to work from a greater variety of locations both in and out of their main place of work. This study asks whether workers who occupy agile workspaces and those with greater mobility experience privacy differently from workers with more conventional offices and work patterns. The experience of privacy can be considered in terms of retreat from people, control of information flow and control of interactions. Our results show that agile workspaces improve the ability to control information compared with open plan offices. It was also found that highly mobile workers are more sensitive to the negative effects of interacting with people. From this a taxonomy of offices is defined in terms of the features that contribute to the experience of privacy.

Item Type:Article
Refereed:Yes
Divisions:Interdisciplinary centres and themes > Centre for Integrative Neuroscience and Neurodynamics (CINN)
Faculty of Science > School of the Built Environment > Construction Management and Engineering > Innovative and Sustainable Technologies
Interdisciplinary centres and themes > Centre for Technologies for Sustainable Built Environments (TSBE)
ID Code:67744
Publisher:MDPI

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