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Coronavirus as a catalyst to transform consumer policy and enforcement

Riefa, C. ORCID: (2020) Coronavirus as a catalyst to transform consumer policy and enforcement. Journal of Consumer Policy, 43 (3). pp. 451-461. ISSN 1573-0700

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To link to this item DOI: 10.1007/s10603-020-09462-0


A review of the unfair commercial practices (including price gouging) that have emerged in the context of the pandemic lead us to reflect on how effective consumer law enforcement is at this juncture. This article calls for the pandemic to act as a catalyst to review the way consumer law has so far approached markets and their regulation. It argues that now, more than ever, consumer law needs to protect the vulnerable and public enforcement mechanisms must be able to prevent harm as much as possible rather than repair it. Fairness should be by design and not something that is offered to consumers simply as a remedy. The article explores some viable solutions to effect this transformation of consumer policy and enforcement beyond the pandemic.

Item Type:Article
Divisions:No Reading authors. Back catalogue items
Arts, Humanities and Social Science > School of Law
ID Code:102556
Publisher:Springer Netherlands


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