Managing a multi-layered briefing process using Quality Function DeploymentAl Bizri, S. and Gray, C. (2004) Managing a multi-layered briefing process using Quality Function Deployment. In: CIB World Building Congress 2004: Building for the future, Toronto. Full text not archived in this repository. It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.
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