Article

Audretsch, D. B. and Belitski, M. (2013) The missing pillar: the creativity theory of knowledge spillover entrepreneurship. Small Business Economics, 41 (4). pp. 819-836. ISSN 1573-0913 doi: https://doi.org/10.1007/s11187-013-9508-6

Audretsch, D., Belitski, M. and Rejeb, N. (2013) Innovation in family firms: the Brittelstand. International Journal of Entrepreneurial Behavior & Research, 29 (1). pp. 116-143. ISSN 1355-2554 doi: https://doi.org/10.1108/IJEBR-12-2021-1016

Canhoto, A. I. and Clark, M. (2013) Customer service 140 characters at a time: the users’ perspective. Journal of Marketing Management, 29 (5-6). pp. 522-544. ISSN 1472-1376 doi: https://doi.org/10.1080/0267257X.2013.777355

Canhoto, A. I., Clark, M. and Fennemore, P. (2013) Emerging segmentation practices in the age of the social customer. Journal of Strategic Marketing, 21 (5). pp. 413-428. ISSN 1466-4488 doi: https://doi.org/10.1080/0965254X.2013.801609

Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448, Grzybek, H., Radosavljevic, M. and Wiafe, I. (2013) Changing building user attitude and organisational policy towards sustainable resource use in healthcare. Health Policy and Technology, 2 (2). pp. 75-84. ISSN 2211-8837 doi: https://doi.org/10.1016/j.hlpt.2013.03.006

Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448, Joshi, U. B. and Michell, V. (2013) Adapted customer relationship management implementation framework:facilitating value creation in nursing homes. Total Quality Management and Business Excellence, 24 (9-10). pp. 991-1003. ISSN 1478-3371 doi: https://doi.org/10.1080/14783363.2013.776771

Liang, H., Tang, Y. and Huo, X. (2013) Liushou women’s happiness and its influencing factors in rural China. Social Indicators Research, 117 (3). pp. 907-918. ISSN 1573-0921 doi: https://doi.org/10.1007/s11205-013-0370-3

Moran, S., Nishida, T. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2013) Perceptions of a wearable ubiquitous monitoring device. Technology and Society Magazine, 32 (3). pp. 56-64. ISSN 0278-0097 doi: https://doi.org/10.1109/MTS.2013.2276672

Shaw, N. and Manwani, S. (2013) Content validation for level of use of feature rich systems: a Delphi study of electronic medical records systems. Information Research, 18 (1). 558. ISSN 1368-1613 (Shaw, N. & Manwani, S. (2013). Content validation for level of use of feature rich systems: a Delphi study of electronic medical records systems. Information Research, 18(1) paper 558. [Available at http://InformationR.net/ir/18-1/paper558.html])

Tan, C., Liu, K. and Sun, L. (2013) A design of evaluation method for SaaS in cloud computing. Journal of Industrial Engineering and Management, 6 (1). pp. 50-72. ISSN 2013-8423 doi: https://doi.org/10.3926/jiem.661

Williams, D. R. and Tang, Y. (2013) The Impact of office productivity cloud computing on energy consumption and greenhouse gas emissions. Environmental Science Technology, 47 (9). pp. 4333-4340. ISSN 0013-936X doi: https://doi.org/10.1021/es3041362

Book or Report Section

Delgado-Marquez, B. L., Belitski, M. and Delgado, L. (2013) The role of individual’s social networks density on their transfer of trust behaviours and expectations: a social capital approach. In: Gefen, D. (ed.) Psychology of trust: new research. Psychology of emotions, motivations and actions. Nova Science Publishers, New York, pp. 305-324. ISBN 9781628085525

Inoue, S., Brown, M., Shiomi, K., Moran, S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2013) Tool for collaborative work analysis based on distributed cognition analysis—ATC work case study. In: Steenbergen, R. D. J. M., van Gelder, P. H. A. J. M., Miraglia, S. and Vrouwenvelder, A. C. W. M. T. (eds.) Safety, reliability and risk analysis: beyond the horizon. CRC Press, Boca Raton, pp. 285-291. ISBN 9781138001237 doi: https://doi.org/10.1201/b15938-46

Onyimadu, O., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, Wang, Y., Wilson, T. and Liu, K. (2013) Entity-based semantic search on conversational transcripts semantic. In: Takeda, H., Qu, Y., Mizoguchi, R. and Kitamura, Y. (eds.) Semantic Technology. Lecture Notes in Computer Science (7774). Springer, pp. 344-349. ISBN 9783642379956 doi: https://doi.org/10.1007/978-3-642-37996-3_27

Report

Clark, M. and Wongworawit, C., (2013) Employee engagement: progress report. Report. Henley Centre for Customer Management

Conference or Workshop Item

Alhammad, M., Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448, Wiafe, I. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2013) Culture, cognition and e-commerce behavior. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 113-119.

Alhammad, M., M. and Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 (2013) Persuasive technology and users acceptance of e-commerce: exploring perceived persuasiveness. In: The 3rd International Conference on Logistics, Informatics and Service Science, 21 - 24 August 2013, Reading, UK. (ALHAMMAD, M.M., GULLIVER, S. R. (2013). Persuasive Technology and Users Acceptance of E-Commerce: Exploring Perceived Persuasiveness. The 2013 International Conference on Logistics, Informatics and Services Sciences (LISS'2013))

Alhammad, M., M. and Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 (2013) Context relevant persuasive interaction and design: consideration of human factors influencing B2C persuasive interaction. In: The 35th International Conference on Information Technology Interface (ITI), 24 Jun - 27 Jun 2013, Zagreb, Croatia, pp. 161-166. (ALHAMMAD, M.M., GULLIVER, S. R. (2013). Context Relevant Persuasive Interaction and Design: Consideration of Human Factors Influencing B2C Persuasive Interaction. The 35th International Conference on Information Technology Interface (ITI).)

Balhareth, H., Liu, K. and Alsoud, A. (2013) Exploring business and IT alignment mechanisms: toward a learning perspective. In: The 20th IBIMA International Business Information Management Asociation, Kuala Lumpur, Malaysia..

Benfell, A. J., Williams, R. and Liu, K. (2013) Enriching enterprise resource planning systems for strategic advantage: a semiotic motivated approach. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 147-154.

Chai-Arayalert, S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2013) Semiotic approach to a practice-oriented knowledge transfer. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 56-61.

Elhussein, M. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2013) The influence of system designer intention over collaborative tagging. an analysis of tagging behaviour in CiteULike and Delicious. In: 14th International Conference on Informatics and Semiotics in Organisations Web of Things, People and Information Systems, 25 - 27 March 2013, Stockholm, Sweden.

Fernandez, A., Soto, I., Sun, L. and Liu, K. (2013) Modelling QoS of a pervasive MVNO/M2M using semi-group theory. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 131-135.

Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 and Kent, S. (2013) Higher Education: Understanding the impact of distance learning mode on user information assimilation and satisfaction. In: 35th International Conference on Information Technology Interfaces (ITI 2013), 24-27 Jun 2013, Cavtat, Croatia.

Hu, S., Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448, Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698 and Stevens, R. (2013) Fashion magazines: design implications of focus and perception variance between Chinese and UK females. In: The International Conference on Management of Emergent Digital EcoSystems 2013 (MEDES), 28-31 October, 2013, Luxembourg.

Iturralde, D., Soto, I., Becerra, N., Sun, L. and Liu, K. (2013) A new algorithm for tracking people in a pervasive mining environment. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 244-253.

Khashab, B., Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 and Michell, V. (2013) Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 175-184.

Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698, Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448, Morar, S. and Stevens, R. (2013) Issues and benefits of using 3D Interfaces: visual and verbal tasks. In: International Conference on Management of Emergent Digital EcoSystems (MEDES), 28 - 31 October, 2013, Neumünster Abbey, Luxembourg.

Li, V. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K. and Liu, S. (2013) Semiotic interoperability- a critical step towards systems integration. In: International Conference on Knowledge Discovery and Information Retrieval and the International Conference on Knowledge, Management and Information Sharing, 19 - 22 September 2013, Vilamoura, Algarve, Portugal, pp. 508-513.

Liu, S., Li, V. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K. and Han, J. (2013) Evaluation frameworks for information systems integration: from a semiotic lens. In: The 3rd International Conference on Logistics, Informatics and Service Science, 21 - 24 August 2013, Reading, UK, pp. 559-568.

Liu, S., Liu, K. and Li, W. ORCID: https://orcid.org/0000-0003-2878-3185 (2013) A multi-agent system for pervasive healthcare. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 97-105.

McAran, D. and Manwani, S. (2013) Characterizing intuition in information systems research. In: Proceedings of the European Conference on Research Methods, July 4-7th 2013, Guimaraes, Portugal.

Michell, V. (2013) The capability-affordance model: a method for analysis and modelling of capabilities and affordances. In: Business Modelling and Software Design, July 4-6, 2012, Geneva, Switzerland, pp. 60-72.

Nadhrah, N. and Michell, V. (2013) A normative method to analyse workarounds in a healthcare environment: motivations, consequences, and constraints. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 195-205.

Opoku-Anokye, S. and Tang, Y. (2013) Towards the design of a unified semantics model for OLTP and OLAP systems. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 106-112.

Opoku-Anokye, S. and Tang, Y. (2013) The design of a semantics-oriented organisational performance measurement system. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 45-49.

Pan, Y.-C., Tang, Y. and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2013) Artefact-oriented business process modelling: an ontological dependency approach. In: The 15th International Conference on Enterprise Information Systems (ICEIS 2013), 4th - 7th July 2013, Angers, France.

Pan, Y.-C., Tang, Y. and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2013) Mutual dependency grid for stakeholder mapping: a component-based approach to supply chain participant analysis. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 72-81.

Perez, J., Soto, I., Cubillos, F., Sun, L. and Liu, K. (2013) Real-time identification and modelling in pervasive mining. In: The 14th International Conference on Informatics and Semiotics in Organisations, 25-27 March 2013, Sweden.

Pult, S. and Manwani, S. (2013) Evaluating the interdependencies between managing business change, IT sourcing and IT governance. In: The International Conference on Management, Leadership and Governance, 7-8 February 2013, Bangkok University, Bangkok, Thailand, pp. 387-395.

Tan, C. and Liu, K. (2013) An organisational semiotics inspired information architecture: pervasive healthcare as a case study. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 35-44.

Tan, C., Liu, K. and White, E. (2013) Information architecture for healthcare organizations: the case of a NHS Hospital in UK. In: Thirty Fourth International Conference on Information Systems (ICIS 2013), 15 - 18 December 2013, Milan, Italy.

Tan, Y. L., Nair, R. and Macaulay, L. (2013) Collaboration model for SSMEnetUK: a service science perspective. In: Americas Conference on Information Systems (AMCIS 2013), August 15-17, 2013., Chicago, USA.

Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 and Liu, Y. (2013) Responding to the EU Emissions Trading Scheme: an empirical analysis of corporate carbon disclosure strategy. In: British Academy of Management (BAM) Conference, University of Liverpool.

Book

Fred, A., Dietz, J. L. G., Liu, K. and Filipe, J. (2013) Knowledge Discovery, Knowledge Engineering and Knowledge Management. IC3K: International Joint Conference on Knowledge Discovery, Knowledge Engineering, and Knowledge Management. Springer, pp430. ISBN 9783642297649 doi: https://doi.org/10.1007/978-3-642-29764-9

Liu, K., Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2013) Web of things, people and information systems (ICISO 2013). SCITEPRESS Science and Technology Publication. ISBN 9789898565518 (Proceedings of the 14th International conference in Informatics and semiotics in organisations)