Accessibility navigation


A conceptual framework of frontline employees management in outsourced customer service operations

Wongworawit, R., Clark, M. and Lyman, M. (2008) A conceptual framework of frontline employees management in outsourced customer service operations. In: AMA's SERVSIG, 5-7 June, Liverpool. (Unpublished)

Full text not archived in this repository.


Item Type:Conference or Workshop Item (Paper)
Refereed:No
Divisions:Henley Business School > Marketing and Reputation
ID Code:20312

Centaur Editors: Update this record

Page navigation