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Validating learner based e-learning barriers: developing an instrument to aid e-learning implementation management and leadership

Basir, M., Ali, S. and Gulliver, S. R. (2021) Validating learner based e-learning barriers: developing an instrument to aid e-learning implementation management and leadership. International Journal of Educational Management, 35 (6). pp. 1277-1296. ISSN 0951-354X

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To link to this item DOI: 10.1108/IJEM-12-2020-0563

Abstract/Summary

Purpose COVID-19 has had global repercussions on use of e-learning solutions. In order to maximise the promise of e-learning, it is necessary for managers to understand, control and avoid barriers that impact learner continuance of e-learning systems. The TIPEC framework (Ali et al., 2018) identified theoretical barriers to e-learning implementation, i.e. grouped into four theoretical concepts (7 Technology, 26 Individual, 28 Pedagogy, and 7 Enabling Conditions). This study validates the 26 theoretical individual barriers . Appreciating individual barriers will help the e-learning implementation team to better scope system requirements, and help achieve better student engagement, continuation, and ultimately success. Design/Methodology/Approach Data was collected from 344 e-learning students and corporate trainees, across a range of degree programs. Exploratory and confirmatory factor analysis was used to define and validate barrier themes. Comparison of results against Ali et al (2018) allow comparison of theoretical and validated compound factors. Findings Results of exploratory and confirmatory factor analysis combined several factors and defined 16 significant categories of barriers instead of the 26 mentioned in TIPEC Framework. Originality / Value Individual learner barriers, unlike technology and pedological barriers which can be directly identified and managed, appear abstract and unmanageable. This paper, considering implementation from the learner perspective, not only suggests a more simplified ontology of individual barriers, but presents empirically validated questionnaire items (see Appendix A) that can be used by implementation managers and practitioners as an instrument to highlight the barriers that impact individuals using e-learning factors. Awareness of individual barriers can help content provider to adapt system design and/or use conditions to maximize the benefits of e-learning users. Keywords – TIPEC framework, e-learning information systems, Implementation, Individual Barriers

Item Type:Article
Refereed:Yes
Divisions:Henley Business School > Business Informatics, Systems and Accounting
ID Code:99323
Uncontrolled Keywords:TIPEC framework, e-learning information systems, Implementation, Individual Barriers
Publisher:Emerald Publishing

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