Abstract/Summary

Museums are faced with the challenge of balancing visitor comfort and experience with artefact preservation whilst also reducing energy use. This study used environmental monitoring and questionnaire surveys to assess the impact of the physical environment (air temperature, humidity and air velocity) and personal parameters (age, gender and clothing insulation) on visitor thermal comfort and experience at The Museum of English Rural Life, Reading, UK. The key findings include: the physical environment failed to meet comfort criteria; longer visits improved comfort and reduced cold tolerance; and 51% of the visitors reported that their experience was impacted by the indoor environment. Gender differences in thermal sensation vote (TSV) were minimal, however age differences were observed. The study’s findings can guide controlled adjustments to HVAC systems and enhance energy conservation.