Abstract/Summary

Background This study assessed how an educational intervention affected healthcare providers’ knowledge and practice of pharmacovigilance (PV) principles, with an emphasis on enhancing the reporting ADRs. Methods In this cross-sectional study, a structured questionnaire was utilised. A pre- and post-educational intervention design was used to assess the influence of a PV workshop on ADRs reporting in Jordan. The PV educational workshop was a one-year interactive session that addressed core PV principles. Results A total of 250 healthcare providers participated in the study, including 14 general physicians (5.6%), 15 specialist physicians (6%), 93 pharmacists (37.2%), 51 clinical pharmacists (20.4%), 58 nurses (23.2%), 3 midwives (1.2%), and 16 others (6.4%). A positive trend in participants’ familiarity with the PV term was shown, with 69.6% of respondents expressing improvement post-workshop. After the workshop, more than 70% of participants agreed that the reporting of ADRs increased. The utilisation of electronic forms for reporting ADRs was reported to be increased among 68.4% of participants. Regarding the improvement in the awareness of delayed ADRs, clinical pharmacists had higher knowledge scores (3.04) compared to general physicians (2.50; p = 0.041). Clinical pharmacists had a higher practice score (3.92) regarding the frequency of filling up a suspected ADR form compared to nurses (3.53; p = 0.042). When comparing the period before to after launching the workshop, the number of reported cases of ADRs increased from 546 to 1060, and the number of reported ADRs increased from 1216 to 1763. Conclusion The educational intervention improved healthcare providers’ knowledge and practices related to PV and ADR reporting. These findings highlight the importance of targeted training initiatives in strengthening PV systems and promoting a culture of safety within healthcare settings.