The effect of service quality and medical environment towards patients' satisfaction in the medical industry in ChinaYa Ce, C. and Kim Man, M. M. (2017) The effect of service quality and medical environment towards patients' satisfaction in the medical industry in China. In: Education for Human Resource Development in the 21st Century, 5-6 Sep 2017, Bangkok, Thailand. Full text not archived in this repository. It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.
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