Abstract/Summary

Health-related information design has made a difference to people’s lives through clear explanation of procedures, processes, disease prevention and maintenance. This paper provides an example of user-centered design being applied to engage people with the prevention of drug-resistant infection. In particular, we focus on antibiotic resistance in the specific location of a community pharmacy in Rwanda. We describe an information campaign, Beat Bad Microbes, and summarize the challenges and opportunities of working in Rwanda on a cross-disciplinary project in which design research and practice are closely integrated.