Abstract/Summary

Quality matters, it is the legacy that underpins a modern, innovative, and respected construction industry. Quality is at the core of everything the construction industry does, whether delivering projects with zero defects, ensuring conformity with standards and legislation, and providing the level of service provided. Culture and behaviour underpin the delivery of a quality product. The focus is on how quality management is achieved during the site production process, including the requirements for ensuring quality is managed through the supply chain. A transformation and improvement challenge are needed to bring quality to the fore for the construction industry. Quality engineering should be an integral part of the construction industry by moving away from checking and remedying defects towards defect prevention.