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Askool, S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Investigation into the adoption intention of social CRM in Saudi banks. In: Information Society (i-Society), 2012 International Conference on, London, 402 -407.

Balhareth, H. and Liu, K. (2012) A conceptual framework for aligning business and information systems from organisational learning perspective. In: Linger, H., Fisher, J., Barnden, A., Barry, C., Lang, M. and Schneider, C. (eds.) Building Sustainable Information Systems. Springer. ISBN 9781461475392

Balhareth, H. B., Liu, K. and Manwani, S. (2012) Achieving business and IT alignment from organisational learning perspectives. In: International Conference on Business Information Systems (ICBIS’12), 27-28 June 2012, Paris, France, pp. 937-940. (World Academy of Science, Engineering and Technology, Issue 66, June 2012)

Balhareth, H., Liu, K. and Manwani, S. (2012) Aligning business and IT from multi-level learning perspectives. In: The 17th UKAIS Conference on Information Systems, 27-28 March 2012, Oxford, UK.

Beinisch, N. and Biehl, C. (2012) What role does the PRI play to facilitate the social role of finance across asset classes? In: The Societal Function of Investment Asset Classes: Implications for Responsible Investment, 04 October 2012, Harvard University.

Biehl, C., Hoepner, A. G.F. and Liu, J. (2012) Social, environmental, and trust issues in business and finance. In: Baker, H. K. and Nofsinger, J. R. (eds.) Socially responsible finance and investing : financial institutions, corporations, investors, and activists. John Wiley & Sons, Hoboken, NJ, pp. 111-142. ISBN 9781118100097 doi: https://doi.org/10.1002/9781118524015.ch7

Chai-Arayalert, S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Towards a semiotic approach to practice-oriented knowledge transfer. In: International Conference on Knowledge Management and Information Sharing (KMIS 2012), 4-7 October, 2012, Barcelona, Spain, pp. 119-124.

Elhussain, M. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Analysing the factors that influence tag choice based on semiotic analysis and activity theory. In: International Conference on Social Informatics, 14 - 16 December 2012, Washington, DC.

Gao, H., Chen, X. and Liu, K. (2012) An ontological approach to personalized medical knowledge matching. In: 2nd International Conference on Logistics, Informatics and Service Science, 2012, Beijing, China, pp. 247-255. (Gao Huiying, Chen Xiuxiu, Liu Kecheng. (2012). An ontological approach to personalized medical knowledge matching. Advances in Information Sciences and Service Sciences, 4(23): 247-255. (Published))

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Gozman, D. and Currie, W. (2012) The role of rules-based compliance systems in the new EU regulatory landscape: perspectives of institutional change and agency. In: The 20th European Conference for Information Systems, 8 - 10 June 2012, Barcelona.

Han, L. ORCID: https://orcid.org/0000-0002-2778-3338 and Zhang, S. (2012) Asymmetric information, credit market condition, and entrepreneurial finance. In: Cumming, D. (ed.) The Oxford Handbook of Entrepreneurial Finance. Oxford University Press, Oxford. ISBN 9780195391244

Inoue, S., Aoyama, H., Yamazaki, K., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Furuta, K. (2012) Task analysis and modelling based on Human-Centred design approach in ATC work. In: Bérenguer, G. and Soares, G. (eds.) Advances in safety, reliability and risk management. Taylor & Francis, London, pp. 703-708. ISBN 9780415683791 doi: https://doi.org/10.1201/b11433-99

Inoue, S., Furuta, K., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, Kanno, T., Aoyama, H. and Brown, M. (2012) Cognitive process modelling of controllers in en route air traffic control. Ergonomics, 55 (4). pp. 450-464. ISSN 0014-0139 doi: https://doi.org/10.1080/00140139.2011.647093

Jacobs, A. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Organisational semiotics methods to assess organisational readiness for internal use of social media. In: Proceedings of the Eighteenth Americas Conference on Information Systems, 9-12 August 2012, Seattle.

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 (2012) What is a ‘Policy Insight’? Systems Research and Behavioral Science, 29 (6). pp. 590-595. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.2148

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041, Strohhecker, J. and Größler, A. (2012) Developing sustainable strategies with system dynamics. Systems Research and Behavioral Science, 29 (6). pp. 541-546. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.2147

Leibrecht, M. and Scharler, J. (2012) Banks, financial markets and international consumption risk sharing. German Economic Review, 13 (3). pp. 331-351.

Macaulay, L. A., Miles, I., Wilby, J., Tan, Y. L., Zhao, L. and Theodoulidis, B., eds. (2012) Case studies in service innovation. Service Science: Research and Innovations in Service Economy. Springer, pp. 1-230. ISBN 9781461419716

Michell, V. (2012) Knowledge intensive processes characteristics and improvement: a banking best practice example. In: 24th International Conference on Advances Information Systems Engineering; Information Services, 25 - 29 June 2012, Gdansk, Poland.

Michell, V., Tehrani, G. and Liu, K. (2012) Are clinical documents optimised for patient safety? A critical analysis of patient safety outcomes using the EDA error model. Journal of Health Policy and Technology, 1 (4). pp. 214-227.

Moran, S., de Vallejo, I. L., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, Conroy-Dalton, R., Luck, R., McLennan, P. and Hailes, S. (2012) Studying the impact of ubiquitous monitoring technology on office worker behaviours: the value of sharing research data. In: 2012 IEEE International Conference on Pervasive Computing and Communications Workshops (PERCOM Workshops), 19-23 March 2012, Lugano, Switzerland, pp. 902-907.

Pan, Y.-C., Tang, Y. and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2012) A component-based method for stakeholder analysis. In: International Conference on Knowledge Management and Information Sharing (KMIS 2012)., 2012, Barcelona.

Solomon, J. and Maroun, W., (2012) Integrated reporting: the influence of King III on social, ethical and environmental reporting. Report. ACCA, London. pp56.

Spence, C., Michell, V. and Spence, D. (2012) Calculating the application criticality and business risk from technology obsolescence. Business Modeling and Software Design, 109. pp. 91-112. ISSN 1865-1348 doi: https://doi.org/10.1007/978-3-642-29788-5_6

Syynimaa, N. (2012) The art of shooting the moving goal - explorative study of EA pilot. In: 6th European Conference on Information Management and Evaluation, 13- 14 September 2012, Cork, Ireland.

Tehrani, G., Liu, K. and Michell, V. (2012) Ontology modeling for generation of clinical pathways. Journal of Industrial Engineering and Management, 5 (2). ISSN 2013-8423 doi: https://doi.org/10.3926/jiem.586

Wiafe, I. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Bibliographic analysis of persuasive systems: techniques, methods and domains of application. In: Persuasive Technology: Design for Health and Safety, The 7th International Conference on Persuasive Technology, PERSUASIVE 2012, 6-8 June 2012, Linköping, pp. 61-64.

Wiafe, I., Muna, A., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2012) Analyzing the persuasion context of the persuasive systems design model with the 3D-RAB model. In: Persuasive 2012, June 6-8, Konsert & Kongress, Linköping, Sweden, pp. 193-202. (Lecture Notes in Computer Science 2012 Volume 7284, Persuasive Technology. Design for Health and Safety)

Williams, D. R. and Tang, Y. (2012) Methodology To model the energy and greenhouse gas emissions of electronic software distributions. Environmental Science and Technology, 46 (2). pp. 1087-1095. ISSN 0013-936X doi: https://doi.org/10.1021/es202125j

Yang, H., Li, W. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K. and Zhang, J. (2012) Knowledge-based clinical pathway for medical quality improvement. Information Systems Frontiers, 14 (1). pp. 105-117. ISSN 1572-9419 doi: https://doi.org/10.1007/s10796-011-9307-z

Zainol, Z. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Conflict resolution in overlapping information fields for context-based activity design. In: International Conference on Knowledge Engineering and Ontology Development (KEOD 2012), 4-7 October, 2012, Barcelona, Spain, pp. 190-195.

Zainol, Z. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2012) Context-based interaction design for smart homes. In: 12th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2012), 3-7 September 2012, Kuching, Malaysia, pp. 844-849.