Article

Acikgoz, F., Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Okumus, F. and Sylos, N. (2023) Consumer engagement with AI-powered voice assistants: a behavioral reasoning perspective. Psychology & Marketing, 40 (11). pp. 2226-2243. ISSN 1520-6793 doi: https://doi.org/10.1002/mar.21873

Alawadi, A., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Morley, M. and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 (2023) Diversified boards and the achievement of environmental, social and governance goals. Business Ethics, the Environment and Responsibility. ISSN 2694-6424 doi: https://doi.org/10.1111/beer.12606

Bakhsh, N. N., Hollebeek, L. D., Riivits-Arkonsuo, I., Clark, M. K. and Casas, R. (2023) Proactive service recovery performance in emerging (vs. developed) market-based firms: the role of clients’ cultural orientation. Organizations and Markets in Emerging Economies, 14 (2(28)). pp. 260-285. ISSN 2345-0037 doi: https://doi.org/10.15388/omee.2023.14.92

Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595, Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Vega, R. P. ORCID: https://orcid.org/0000-0003-1619-317X and Wirtz, J. (2023) The impact of service robots on customer satisfaction online ratings: the moderating effects of rapport and contextual review factors. Psychology & Marketing, 40 (11). pp. 2355-2369. ISSN 1520-6793 doi: https://doi.org/10.1002/mar.21903

Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153, Sangiorgi, I. ORCID: https://orcid.org/0000-0002-8344-9983, Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310, Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K. (2023) The importance of staying positive: the impact of emotions on attitude to risk. International Journal of Finance and Economics, 28 (3). pp. 3232-3261. ISSN 1099-1158 doi: https://doi.org/10.1002/ijfe.2591

Cantarella, S., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153 (2023) Do you follow your head or your heart? The simultaneous impact of framing effects and incidental emotions on investment decisions. Journal of Behavioral and Experimental Economics, 107. 102124. ISSN 2214-8043 doi: https://doi.org/10.1016/j.socec.2023.102124

Feng, K. ORCID: https://orcid.org/0000-0001-5165-159X, Altinay, L. and Alrawadieh, Z. ORCID: https://orcid.org/0000-0001-8355-9958 (2023) Social connectedness and well-being of elderly customers: do employee-to-customer interactions matter? Journal of Hospitality Marketing & Management, 32 (2). pp. 174-195. ISSN 1936-8631 doi: https://doi.org/10.1080/19368623.2023.2139036

George, A. and Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 (2023) The ultimate end: an exploration of the perspective of two stakeholder groups on the moral purpose of coaching. International Journal of Evidence Based Coaching and Mentoring. ISSN 1741-8305 (In Press)

Goyal, R., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Talbot, D. (2023) Female board directors’ resilience against gender discrimination. Gender, Work & Organization, 30 (1). pp. 197-222. ISSN 1468-0432 doi: https://doi.org/10.1111/gwao.12669

Hair, N., Akdevelioglu, D. ORCID: https://orcid.org/0000-0002-5156-6384 and Clark, M. (2023) The philosophical and methodological guidelines for ethical online ethnography. International Journal of Market Research, 65 (1). pp. 12-28. ISSN 1470-7853 doi: https://doi.org/10.1177/14707853221137459

Hollebeek, L. D., Kumar, V., Srivastava, R. K. and Clark, M. K. (2023) Moving the stakeholder journey forward. Journal of the Academy of Marketing Science, 51 (1). pp. 23-49. ISSN 1552-7824 doi: https://doi.org/10.1007/s11747-022-00878-3

Hollebeek, L. D., Menidjel, C., Itani, O. S., Clark, M. K. and Sigurdsson, V. (2023) Consumer engagement with self-driving cars: a theory of planned behavior-informed perspective. Asia Pacific Journal of Marketing and Logistics, 35 (8). pp. 2029-2046. ISSN 1355-5855 doi: https://doi.org/10.1108/APJML-08-2022-0654

Hollebeek, L. D., Urbonavicius, S., Sigurdsson, V., Arvola, R. and Clark, M. K. (2023) Customer journey value: a conceptual framework. Journal of Creating Value, 9 (1). pp. 8-26. ISSN 2454-213X doi: https://doi.org/10.1177/23949643231157155

Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 (2023) Enhancing policy delivery: normalizing four critical contributions. British Politics, 18. pp. 236-253. ISSN 1746-918X doi: https://doi.org/10.1057/s41293-021-00161-z

Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 (2023) Reading the mindset of the secretary of state: shaping policy delivery effectiveness. British Politics, 18. pp. 218-235. ISSN 1746-918X doi: https://doi.org/10.1057/s41293-020-00147-3

Lages, C. R., Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Kadić-Maglajlić, S. and Borghei Razavi, N. (2023) A systematic review and bibliometric analysis of the dark side of customer behavior: an integrative customer incivility framework. Journal of Business Research, 161. 113779. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2023.113779

Mahmoodi Kahriz, B., Snuggs, S. ORCID: https://orcid.org/0000-0001-5191-9517, Sah, A., Clot, S. ORCID: https://orcid.org/0000-0002-4964-825X, Lamport, D. ORCID: https://orcid.org/0000-0002-4592-0439, Forrest, J., Helme - Guizon, A., Wilhelm, M.-C., Caldara, C., Anin, C. V. and Vogt, J. ORCID: https://orcid.org/0000-0002-3178-2805 (2023) Unveiling consumer preferences and intentions for cocreated features of a combined diet and physical activity app: a cross-sectional study in four European countries. JMIR Human Factors, 10. e44993. ISSN 2292-9495 doi: https://doi.org/10.2196/44993

Majetic, F. and Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X (2023) Willingness to receive and provide resources in Europe’s non-remunerated and remunerated collaborative consumption. Business and Society Review, 128 (1). pp. 51-69. ISSN 1467-8594 doi: https://doi.org/10.1111/basr.12299

Miguel, C., Lutz, C., Majetić, F. and Perez-Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X (2023) Working from paradise? An analysis of the representation of digital nomads’ values and lifestyle on Instagram. New Media and Society. ISSN 1461-7315 doi: https://doi.org/10.1177/14614448231205892

Patterson, N. and Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 (2023) Senior female leadership: an exploration of midlife experiences and the relevance of developmental coaching. Philosophy of Coaching: An International Journal, 8 (2). pp. 17-30.

Platt, M. ORCID: https://orcid.org/0000-0003-2137-4370, Ojeka, S. ORCID: https://orcid.org/0000-0002-1286-0185, Drăgnoiu, A.-E. ORCID: https://orcid.org/0000-0003-0591-3135, Ibelegbu, O. E. ORCID: https://orcid.org/0000-0001-9081-2392, Pierangeli, F. ORCID: https://orcid.org/0000-0003-0199-2163, Sedlmeir, J. ORCID: https://orcid.org/0000-0003-2631-8749 and Wang, Z. ORCID: https://orcid.org/0000-0002-8594-3803 (2023) Energy demand unawareness and the popularity of Bitcoin: evidence from Nigeria. Oxford Open Energy, 2. ISSN 2752-5082 doi: https://doi.org/10.1093/ooenergy/oiad012

Takhar, A., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Jamal, A. (2023) Activists of themselves: liminality of Instagram and its role in the ethnic identity construction processes of third generation British Sikhs to their imagined identities. International Journal of Information Management, 70. 102467. ISSN 0268-4012 doi: https://doi.org/10.1016/j.ijinfomgt.2021.102467

Vichiengior, T., Ackermann, C.-L. and Palmer, A. (2023) Consumer anticipation as a performative experience. European Journal of Marketing, 57 (11). pp. 3005-3039. ISSN 0309-0566 doi: https://doi.org/10.1108/EJM-09-2021-0729

Book or Report Section

Erdogan, G. and Mete, M. ORCID: https://orcid.org/0000-0001-9824-7682 (2023) A cross cultural study on customers’ engagement on value co-creation in big data concept: the moderating effect of privacy concerns: an abstract. In: Jochims, B. and Allen, J. (eds.) Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer Cham, pp. 159-160. ISBN 9783031246869 doi: https://doi.org/10.1007/978-3-031-24687-6_61

Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Korac-Kakabadse, N., Skouloudis, A. and Oliveira, F. (2023) Environmental impact and food security: socio-ecological sustainability of soya from Brazil. In: Filho, W. L., Aguilar-Rivera, N., Borsari, B., de Brito, P. R. B. and Guerra, B. A. (eds.) SDGs in the Americas and Caribbean Region. Implementing the UN Sustainable Development Goals – Regional Perspectives. Springer Cham, pp. 237-256. ISBN 9783031160165 doi: https://doi.org/10.1007/978-3-030-91188-1_111-1

Oliveira, F. ORCID: https://orcid.org/0000-0002-1433-0612, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 (2023) Innovative application of digital technologies in rapid change phenomena in boards. In: Cucari, N., Yamak, S., Esposito De Falco, S. and Lee, B. (eds.) Handbook of Research Methods for Corporate Governance. Handbooks of Research Methods in Management. Edward Elgar, pp. 245-267. ISBN 9781802202885 doi: https://doi.org/10.4337/9781802202892.00020

Report

Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556, Malherbe, H., Prinsloo, M., Vawda, S. and De Villiers, V., (2023) ESG adoption and strategic integration in leading JSE listed firms: insights from interviews with executives and board members. Report. Henley Business School Africa & Risk Insights

Schopohl, L. ORCID: https://orcid.org/0000-0002-2150-3593, Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 and Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280, (2023) Henley Business School report to the United Nations' Principles for Responsible Management Education 2021/22 and 2022/23. Report. Henley Business School

Conference or Workshop Item

Miguel, C., Lutz, C., Majetić, F., Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X and Sanchez Razo, M. (2023) It's not all shiny and glamorous: loneliness and fear of missing out among digital nomads. In: Proceedings of the 56th Hawaii International Conference on System Sciences, 3-6 Jan 2023, Hawaii, pp. 4628-4637.

Book

Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Spinks, N. and Canhoto, A. I. (2023) Management research: applying the principles of business research methods. 2nd edition. Routledge. ISBN 9781032462967

Thesis

Alrefay, A. (2023) How do institutional tensions on online shopping in Saudi Arabia produce moral emotions that shape consumption practices? PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00119538

Jesudoss, S. P. ORCID: https://orcid.org/0000-0002-1286-0011 (2023) Homo Mensor: self – quantification as an act of habitual resistance against neoliberal numbers. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00119029

Lawal, S. O. (2023) Investigating how different stakeholder perspectives in organisational narrative communication influence individuals’ implicit attitudes, explicit attitudes, intentions, and behaviours towards communicated issues. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00111759

Shead, P. (2023) Antecedents of customer loyalty in the manufacturing industry. DBA thesis, University of Reading. doi: https://doi.org/10.48683/1926.00112342