Number of items: 5.
    Clark, M. 
ORCID: https://orcid.org/0000-0002-7123-4248, McDonald, M. and Smith, B.,
    
  
(2002)
Achieving excellence in customer relationship management.
    
    Report.
    Henley Centre for Customer Management
    
    
    
  
  
    Gulliver, S. 
ORCID: https://orcid.org/0000-0002-4503-5448 and Ghinea, G.
  
(2002)
Impact of captions on deaf and hearing perception of multimedia video clips.
    In: Multimedia and Expo, 2002. ICME '02., 25-28 August 2002, Lausanne, pp. 753-756.
  
  
    Lane, D. C. 
ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E.
  
(2002)
Steering away from Scylla, falling into Charybdis: the importance of recognising, simulating and challenging reinforcing loops in social systems.
    
      In: Milling, P.M. (ed.) 
      Entscheiden in Komplexen Systemen.
    
    
    Duncker & Humblot, Berlin, Germany, pp. 27-68.
     ISBN 3428106830
  
  
    Liu, K., Sun, L. and Bennett, K.
  
(2002)
Co-design of business and IT systems: introduction by guest editors.
    Information Systems Frontiers, 4 (3).
    
         pp. 251-256.
      
     ISSN 1572-9419 
  
doi: 10.1023/A:1019942501848
  
    Manwani, S.
  
(2002)
Global IT architecture: who calls the tune?
    Journal of Global Information Technology Management, 5 (4).
    
        
      
    
  
  
This list was generated on Mon Nov  3 23:10:27 2025 UTC.