Article

Belitski, M. (2006) Cross-border Labour Markets: Methodology, Features of Formation and Problems of Development. Journal of International Law and International Relations. ISSN 2072-0521

Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 and Ghinea, G. (2006) Defining user perception of distributed multimedia quality. ACM Transactions on Multimedia Computing, Communications and Applications, 2 (4). pp. 241-257. ISSN 1551-6865 doi: https://doi.org/10.1145/1201730.1201731

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2006) IFORS' Operational Research Hall of Fame Jay Wright Forrester. International Transactions in Operational Research, 13 (5). pp. 483-492. ISSN 0969-6016

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041, Rouwette, E. A.J.A. and Vennix, J. A.M. (2006) System dynamics in organizational consultation: modelling for intervening in organizations. Systems Research and Behavioral Science, 23 (4). pp. 443-449. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.771

Liu, K. and Sun, L. (2006) Determining information requirements for e-business Systems - from activity space to information space. Journal of International Technology and Information Management, 1 (15). 1 - 18. ISSN 1941-6679

Smith, B., Wilson, H. and Clark, M. (2006) Creating and using customer insight: 12 rules of best practice. Journal of Medical Marketing, 6 (2). pp. 135-139. ISSN 1745-7912 doi: https://doi.org/10.1057/palgrave.jmm.5050013

Book or Report Section

Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 (2006) Incorporating and understanding the user perspective. In: Ghinea, G. and Chen, S. Y. (eds.) Digital Multimedia Perception and Design. IGI Group Publishing, pp. 81-109. ISBN 9781591408604

Report

Bailey, C. and Clark, M., (2006) How companies use customer insight to drive customer acquisition, retention, and development: an exploratory multiple case study. Report. Henley Centre for Customer Management

Clark, M. and Harrington, T., (2006) Organisational climate research. Report. Henley Centre for Customer Management

Lemke, F., Clark, M. and Wilson, H., (2006) What makes a great customer experience. Report. Henley Centre for Customer Management

Book

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041, Rouwette, E. A. J. A. and Vennix, J. A. M., eds. (2006) System dynamics in organizational consultation. Systems Research and Behavioral Science, 23 (4). John Wiley & Sons, Inc.