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Call centres and human resource management

McBain, R. (2002) Call centres and human resource management. Henley Manager Update, 14 (2). ISSN 1745-7866

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Official URL: http://www.braybrooke.co.uk/hmu/


Item Type:Article
Refereed:Yes
Divisions:Henley Business School > Leadership, Organisations and Behaviour
ID Code:23969
Publisher:Braybrooke Press

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