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Customers’ evaluation of mechanical artificial intelligence in hospitality services: a study using online reviews analytics

Mariani, M. M. and Borghi, M. (2021) Customers’ evaluation of mechanical artificial intelligence in hospitality services: a study using online reviews analytics. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (In Press)

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Item Type:Article
Refereed:Yes
Divisions:Henley Business School > Leadership, Organisations and Behaviour
ID Code:98861
Publisher:Emerald

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