Article

Gulliver, S., Joshi, U. and Michell, V. (2013) Adapted customer relationship management implementation framework:facilitating value creation in nursing homes. Total Quality Management and Business Excellence. ISSN 1478-3371 doi: 10.1080/14783363.2013.776771

Gulliver, S., Grzybek, H., Radosavljevic, M. and Wiafe, I. (2013) Changing building user attitude and organisational policy towards sustainable resource use in healthcare. Health Policy and Technology. ISSN 2211-8837 (In Press)

Gulliver, S. R. and Ghinea, G. (2010) Cognitive style and personality: impact on multimedia perception. Online Information Review, 34 (1). pp. 39-58. ISSN 1468-4527 doi: 10.1108/14684521011024119

Gulliver, S. R. and Ghinea, G. (2009) A perceptual comparison of empirical and predictive region-of-interest video. IEEE Transactions on Systems, Man, and Cybernetics (Part A: Systems and Humans), 39 (4). pp. 744-753. ISSN 1083-4427 doi: 10.1109/TSMCA.2009.2019893

Ghinea, G., Djeraba, C., Gulliver, S. and Pernice Coyne, K. (2007) Introduction to special issue on eye-tracking applications in multimedia systems. ACM Transactions on Multimedia Computing, Communications and Applications, 3 (4). ISSN 1551-6857 doi: 10.1145/1314303.1314304

Gulliver, S.R., Ghinea, G. and Kaur, K. (2007) Non-commercial object-base scene description. Lecture Notes in Computer Science (4563). pp. 52-61. ISSN 0302-9743 (ISBN 9783540733348) doi: 10.1007/978-3-540-73335-5 (special issue 'Virtual reality')

Gulliver, S., Ghinea, G., Patel, M. and Serif, T. (2007) A context-aware tour guide: user implications. Mobile Information Systems, 3 (2). pp. 71-88. ISSN 1875-905X

Gulliver, S.R. and Ghinea, G. (2007) The perceptual and attentive impact of delay and jitter in multimedia delivery. IEEE Transactions on Broadcasting, 53 (2). pp. 449-458. ISSN 0018-9316 doi: 10.1109/TBC.2007.896955

Gulliver, S. R. and Ghinea, G. (2006) Defining user perception of distributed multimedia quality. ACM Transactions on Multimedia Computing, Communications and Applications, 2 (4). pp. 241-257. ISSN 1551-6865 doi: 10.1145/1201730.1201731

Gulliver, S. R. and Ghinea, G. (2004) Stars in their eyes: what eye-tracking reveal about multimedia perceptual quality. IEEE Transactions on Systems Man and Cybernetics Part A-Systems and Humans, 34 (4). pp. 472-482. ISSN 1083-4427 doi: 10.1109/TSMCA.2004.826309

Gulliver, S. R. and Ghinea, G. (2003) How level and type of deafness affects user perception of multimedia video clips. Universal Access in the Information Society, 2 (4). pp. 374-386. ISSN 1615-5289 doi: 10.1007/s10209-003-0067-5

Book or Report Section

Grzybek, H. and Gulliver, S. (2011) Development of a semantic graph-based scene description. In: Jorna, R., Liu, K. and Faber, N. (eds.) Problems and Possibilities of Computational Humanities: Proceedings of 13th International Conference on Informatics and Semiotics in Organisations. Fryske Akademy. ISBN 9789490719005

Huang, Z., Liu, K. and Gulliver, S. (2011) A normative approach to multi-agent systems for intelligent buildings. In: Jorna, R., Liu, K. and Faber, N. (eds.) Problems and Possibilities of Computational Humanities: Proceedings of 13th International Conference on Informatics and Semiotics in Organisations. Fryske Akademy, The Netherlands, pp. 119-128. ISBN 9789490719005

Kyritsis, M. and Gulliver, S. (2011) Appreciating individual differences: exposure time requirements in virtual space. In: Ghinea, G., Andres, F. and Gulliver, S. (eds.) Multiple Sensorial Media Advances and Applications: New Developments in MulSeMedia. IGI Global, pp. 60-79. ISBN 9781609608217

Wiafe, I., Nakata, K. and Gulliver, S. R. (2011) Designing persuasive third party applications for social networking services based on the 3D-RAB model. In: Park, J. J.., Yiang, L. T. and Lee, C. (eds.) Future information technology : 6th international conference, FutureTech 2011, Loutraki, Greece, June 28-30, 2011, proceedings. Part II. Communications in computer and information science (185). Springer, Berlin, pp. 54-61.

Kyritsis, M., Gulliver, S. R. and Morar, S. (2011) Learning space in virtual environments: understanding the factors influencing training time. In: Ciaramitaro, B. (ed.) Virtual worlds and e-commerce: technologies and applications for building customer relationships. IGI Global, pp. 216-230. ISBN 9781616928087

Kyritsis, M., Gulliver, S. R. and Grzybek, H. (2010) Understanding individual differences: learning space in virtual environments. In: Proceedings of the International Conference on Management of Emergent Digital EcoSystems (MEDES 2010). ACM, New York, USA, pp. 267-274. ISBN 9781450300476 doi: 10.1145/1936254.1936306

Gulliver, S. R. (2006) Incorporating and understanding the user perspective. In: Ghinea, G. and Chen, S. Y. (eds.) Digital Multimedia Perception and Design. IGI Group Publishing, pp. 81-109. ISBN 9781591408604

Conference or Workshop Item

Alhammad, M., Gulliver, S., Wiafe, I. and Nakata, K. (2013) Culture, cognition and e-commerce behavior. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 113-119.

Pan, Y.-C., Tang, Y. and Gulliver, S. (2013) Mutual dependency grid for stakeholder mapping: a component-based approach to supply chain participant analysis. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 72-81.

Khashab, B., Gulliver, S. and Michell, V. (2013) Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 175-184.

Wiafe, I., Muna, A., Nakata, K. and Gulliver, S. (2012) Analyzing the persuasion context of the persuasive systems design model with the 3D-RAB model. In: Persuasive 2012, June 6-8, Konsert & Kongress, Linköping, Sweden, pp. 193-202. (Lecture Notes in Computer Science 2012 Volume 7284, Persuasive Technology. Design for Health and Safety)

Pan, Y.-C., Tang, Y. and Gulliver, S. (2012) A component-based method for stakeholder analysis. In: International Conference on Knowledge Management and Information Sharing (KMIS 2012). , 2012, Barcelona.

Opoku-Anokye, S., Tang, Y. and Gulliver, S. (2011) Enterprise intelligence: searching for a single version of the truth. In: ICBIFE 2011 - International Conference on Business Intelligence and Financial Engineering, 12-13 December 2011, Hong Kong.

Yu, J. and Gulliver, S. (2011) Improving aircraft maintenance, repair, and overhaul: A novel text mining approach. In: International Conference on Intelligent Computing and Intelligent Systems, November 18-20, 2011, Guangzhou, China.

Yu, J., Gulliver, S., Tang, Y. and Ke, L. (2011) New advances in aircraft MRO services: data mining enhancement. In: Fourth International Workshop on Advanced Computational Intelligence (IWACI2011), 19-21 October 2011, Wuhan, China. (In Press)

Grzybek, H. and Gulliver, S. (2011) Generic unified modelling process for developing semantically rich, dynamic and temporal models. In: IASTED Modelling and Simulation , July 4-6 2011, Calgary, Canada.

Wiafe, I., Nakata, K., Moran, S. and Gulliver, S. (2011) Considering user attitude and behavior in persuasive systems design: the 3D-RAB model. In: The 19th European Conference on Information Systems, 9 -12 June 2011, Helsinki, Finland.

Grzybek, H., Shah, H. H., Wiafe, I., Gulliver, S. R. and Nakata, K. (2011) Modeling building semantics: providing feedback and sustainability. In: World Renewable Energy Congress 2011, 8-11th May 2011, Linköping , Sweden, pp. 1016-1022.

Wiafe, I., Nakata, K., Moran, S. and Gulliver, S. (2011) Considering user attitude and behaviour in persuasive systems design: the 3D-RAB model. In: 19th European Conference on Information Systems 2011 Proceedings. Paper 186, Helsinki, pp. 2292-2301.

Grzybek, H., Gulliver, S. and Huang, Z. (2010) Inclusion of temporal databases with industry foundation classes - a basis for adaptable intelligent buildings. In: 12th International Conference on Informatics and Semiotics in Organisations (ICISO 2010), 19-21 July 2010, Reading, UK.

Shah, H. H., Ma, Y. and Gulliver, S. R. (2010) Selecting key performance indicators for sustainable intelligent building. In: 28th ACM International Conference on Design of Communication, 26-29 September 2010, São Paulo, Brazil.

Kyritsis, M. and Gulliver, S. R. (2009) Gilford Zimmerman orientation survey: a validation. In: 7th International Conference on Information, Communications and Signal Processing (ICICS 2009), 8-10 Dec 2009, Macau, pp. 1-4.

Kyritsis, M., Gulliver, S. R., Morar, S. and Macredie, R. (2009) Impact of cognitive style on spatial knowledge acquisition. In: IEEE International Conference on Multimedia and Expo (ICME '09), 28 Jun - 03 Jul 2009, New York, NY, USA, pp. 966-969.

Gulliver, S., Ghinea, G. and Grzybek, H. (2009) Personality based information management. In: 11th ICISO (IFIP WG8.1 Working Conference): Information systems in the changing era: theory & practice, 11-12 Apr 2009, Beijing, China, pp. 94-99.

Kent, S., Broadbent, P., Warren, N. and Gulliver, S. (2008) On-demand hd video using Jini based grid. In: IEEE International Conference on Multimedia and Expo 2008, 23-26 June 2008, Hannover, Germany, pp. 1045-1048.

Gulliver, S. and Ghinea, G. (2007) The perceptual impact of multimedia delay and jitter. In: IEEE International Conference on Multimedia and Expo, 2-5 Jul 2007, Beijing, China, pp. 2214-2217.

Serif, T., Gulliver, S. and Ghinea, G. (2004) Infotainment across access devices: the perceptual impact of multimedia QoS. In: ACM symposium on Applied computing 2004, March 2004, Cyprus, pp. 1580-1585.

Gulliver, S. and Ghinea, G. (2002) Impact of captions on deaf and hearing perception of multimedia video clips. In: Multimedia and Expo, 2002. ICME '02. , 25-28 August 2002, Lausanne, pp. 753-756.

Book

Ghinea, G., Andres, F. and Gulliver, S., eds. (2011) Multiple sensorial media advances and applications: new developments in MulSeMedia. IGI Global, pp344. ISBN 9781609608217

Gulliver, S. and Ghinea, G., eds. (2008) Distributed systems and multimedia. Pearson (2008), Switzerland, pp. 1-564. ISBN 9781846588051

Thesis

Gulliver, S. (2004) Distributed multimedia quality: the user perspective. PhD thesis, Brunel University.