Items where Author is "Michell, Dr Vaughan"
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Number of items: 8.
Gulliver, S., Joshi, U. and Michell, V. (2013) Adapted customer relationship management implementation framework:facilitating value creation in nursing homes. Total Quality Management and Business Excellence. ISSN 1478-3371 doi: 10.1080/14783363.2013.776771
Michell, V., Tehrani, G. and Liu, K. (2012) Are clinical documents optimised for patient safety? A critical analysis of patient safety outcomes using the EDA error model. Journal of Health Policy and Technology, 1 (4). pp. 214-227.
Tehrani, G., Liu, K. and Michell, V. (2012) Ontology modeling for generation of clinical pathways. Journal of Industrial Engineering and Management, 5 (2). ISSN 2013-8423 doi: 10.3926/jiem.586
Book or Report Section
Michell, V. (2011) A focussed approach to business capability. In: Shishkov, B. (ed.) Proceedings of the First International Symposium on Business Modelling and Design. SciTePress, pp. 105-113. ISBN 9789898425683
Liu, K., Sun, L., Jambari, D., Michell, V. and Chong, S. (2011) A design of business-technology alignment consulting framework. In: Mouratidis, H. and Rolland, C. (eds.) Advanced Information Systems Engineering: 23rd International Conference, CAiSE 2011, London, UK, June 20-24, 2011, Proceedings. Lecture Notes in Computer Science (6741). Springer, pp. 422-435. ISBN 9783642216398
Conference or Workshop Item
Khashab, B., Gulliver, S. and Michell, V. (2013) Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 175-184.
Nadhrah, N. and Michell, V. (2013) A normative method to analyse workarounds in a healthcare environment: motivations, consequences, and constraints. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 195-205.
Chidzambwa, L. and Michell, V. (2011) Capturing social aspects of home telecare by applying semiotics. In: 9th ICICTH SAMOS 2011, 14th July 2011, Samos, Greece.. (In Press)