Abstract/Summary

This article has aimed to better understand employee engagement in a post-COVID-19 workplace ecosystem. We have identified a knowledge gap in the relationship between employee engage-ment and the physical workplace environment through an interdisciplinary literature review. We subsequently have tested this gap by comparing employee engagement metrics proposed by leading academics in the field of organisational psychology with a sample of commonly used real estate industry approaches to monitoring workplace design/management. With a specific focus on industry-projected post-COVID-19 workplace ecosystem scenarios, the results suggest that traditional employee engagement metrics and industry approaches to monitoring workplace de-sign and management do not fully reflect the recent shift to hybrid work patterns. We shed light on the implications that this can have on our existing knowledge of “sustainable” property markets in a wider city context.