Understanding work in the online platform economy: the narrow, the broad, and the systemic perspectives

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Garcia Calvo, A. ORCID: https://orcid.org/0000-0001-8163-1637, Kenney, M. and Zysman, J. (2023) Understanding work in the online platform economy: the narrow, the broad, and the systemic perspectives. Industrial and Corporate Change. ISSN 1464-3650 doi: 10.1093/icc/dtad005

Abstract/Summary

This critical review of research on platform-mediated work argues that platform work studies are too focused on gig and remote work platforms. We introduce a framework that identifies three perspectives on how platforms reorganize work: narrow, broad, and systemic. This framework is used to examine the impact of platform-mediated work on four different aspects of work: management power, work processes, social protection and labor rights, and skills and career prospects.

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Item Type Article
URI https://centaur.reading.ac.uk/id/eprint/109646
Identification Number/DOI 10.1093/icc/dtad005
Refereed Yes
Divisions Henley Business School > International Business and Strategy
Publisher Oxford University Press
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